Senior Pay and Data Co-Ordinator

Provide CIC; Chelmsford; On-site; GBP 24,000 - 28,000; Full time

Job summary

Provide CIC is seeking a detail‑focused administrator to support the Workforce Solutions pay and data function across our community health and social care services. You will ensure sessional workers are paid accurately for shifts, keep workforce databases up to date and respond to pay and shifts queries from workers and managers.

This role requires strong organisational skills and a commitment to high‑quality service in a fast‑paced environment, with opportunities to contribute to recruitment

Qualifications

• Excellent attention to detail.
• Strong organisational skills.
• Experience delivering customer service in a fast-paced environment.
• Ability to manage pay data and maintain accurate records.

Responsibilities

• Undertake administration to ensure Workforce Solutions workers are paid correctly for the shifts they have worked.
• Be the first point of contact for Workforce Solutions workers in relation to queries about shifts, pay and general enquiries.
• Provide training, advice and information regarding processes.
• Ensure databases contain accurate information and are maintained appropriately.
• Contribute to recruitment, compliance, and coordination of sessional workers to ensure a seamless experience for workers and managers.

Job description

This is an exciting opportunity to play a key role within the Workforce Solutions Team, leading the pay and data function that supports temporary staffing across Provide Community. Working at the heart of the service, you will ensure sessional workers are paid accurately and on time, while maintaining high-quality workforce data and providing expert support on pay, shifts, and related queries., Duties of this role include:

• To undertake administration to ensure Workforce Solutions workers are paid correctly for the shifts they have worked.
• To be the first point of contact for Workforce Solutions workers in relation to queries about shifts, pay, and general enquiries.
• To provide training, advice and information regarding processes.
• To ensure databases contain accurate information and are maintained appropriately.
  You will also contribute to the recruitment, compliance, and coordination of sessional workers, helping to ensure a seamless experience for both workers and managers. This varied role is ideal for someone with excellent attention to detail, strong organisational skills, and a passion for delivering outstanding customer service in a fast-paced environment.
  Provide is a Community Interest Company (social enterprise). We deliver a broad range of health and social care services in the community, and are committed to making sure that they are safe, responsive and of high quality. Provide is owned by its employees and has primarily social objectives. Any profits we make are reinvested into the local community or back into delivering services.

We work from a variety of community settings, such as community hospitals, community clinics, schools, nursing homes and primary care settings, as well as within people's homes to provide more than 40 services to children, families and adults across Essex, Dorset, East Anglia and the North of England.A highly respected, award winning health and social care provider. We expect our staff to demonstrate and uphold our values at all times: Vision: Transforming LivesValues: Care, Innovation and CompassionMission: An ambitious, employee owned social enterprise, growing in size and influence. We transform lives by treating, caring and educating people. Provide is an equal opportunity employer committed to building a team that represents a variety of backgrounds, perspectives and skills, proud to have LGBT+ and Ethnic Minority Networks.