Senior Parts Sales Advisor

AutoSkills (United Kingdom); Leicester; On-site; GBP 32,000 - 35,000; Full time

Benefits offered by this job

Annual leave purchase

Yearly bonus opportunities

Career development

Employee vehicle benefit

Cycle to Work scheme

Employee assistance programme

Job summary

AutoSkills (United Kingdom) in Leicester is seeking an experienced Senior Parts Sales Advisor to join its busy commercial vehicle parts operation. You'll support customers, identify parts, and drive sales while providing excellent service.

This role offers a structured progression within a professional team, a rota for 24-hour call-out, and benefits including annual leave options, a yearly bonus, and employee discounts.

Qualifications

• Previous experience in a similar parts role.
• Experience working within a busy automotive, commercial vehicle or truck-related environment.
• Good parts knowledge and the ability to identify the correct components.
• Excellent customer service and communication skills.

Responsibilities

• Processing parts enquiries and providing accurate identification and information
• Advising customers on suitable parts and solutions
• Supporting and developing parts sales to help achieve branch targets
• Providing 24-hour call-out support as part of a rota
• Assisting with stockroom and inventory duties
• Maintaining accurate records and ensuring information is processed efficiently
• Maintaining an organised and professional parts department
• Ensuring good health and safety practices are followed

Job description

Are you an experienced

Senior Parts Sales Advisor with a background in a busy automotive or commercial vehicle parts environment?

Do you have strong customer service skills and enjoy providing advice, support and solutions to customers?

We are looking for an experienced

Senior Parts Sales Advisor to join a professional commercial vehicle parts operation in Leicester. This is an excellent opportunity for a

Senior Parts Sales Advisor who wants to develop their career within a busy, customer-focused parts department.

The Role

As a

Senior Parts Sales Advisor, you will play an important role in supporting customers, developing parts sales and helping to maintain an efficient and well-organised parts department.

Your responsibilities will include:

• Processing parts enquiries and providing accurate identification and information
• Advising customers on suitable parts and solutions
• Supporting and developing parts sales to help achieve branch targets
• Providing 24-hour call-out support as part of a rota
• Assisting with stockroom and inventory duties
• Supporting all areas of the parts department as required
• Liaising with customers and responding to queries professionally
• Keeping customers updated on the progress of their enquiries and orders
• Maintaining accurate records and ensuring information is processed efficiently
• Supporting departmental quality and customer service standards
• Maintaining an organised and professional parts department
• Ensuring good health and safety practices are followed
• Completing training and development activities as required
• Supporting the wider team and undertaking other reasonable duties when required

About You

We're looking for a

Senior Parts Sales Advisor who can demonstrate:

• Previous experience in a similar parts role
• Experience working within a busy automotive, commercial vehicle or truck-related environment
• Good parts knowledge and the ability to identify the correct components
• Excellent customer service and communication skills
• A professional telephone manner
• Strong analytical and problem-solving skills
• Good organisational and administration skills
• Excellent attention to detail
• A proactive approach to maintaining high customer service standards
• The ability to work effectively as part of a team
• A valid right to work in the UK
• Previous experience as a Senior Parts Sales Advisor within the commercial vehicle sector would be particularly advantageous.

What’s On Offer?

• Opportunity to purchase additional annual leave
• Yearly bonus opportunities
• Career development and structured progression
• Employee vehicle and salary finance benefits
• ISA savings scheme
• Cycle to Work scheme
• Employee assistance programme
• Free flu jab vouchers
• Employee retail and lifestyle discounts

This is a great opportunity for an experienced

Senior Parts Sales Advisor who wants to build a long-term career within the commercial vehicle industry.

You'll be joining an established parts operation where your experience, customer service skills and commercial approach will be valued, with opportunities to develop your knowledge and progress within the business.

£31,800–£35,236 per annum