Parts Advisor

Interaction Recruitment; Meldreth; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

Training and development

Supportive working environment

Growing business

Job summary

Interaction Recruitment is recruiting on behalf of a well-established client for an experienced Parts Advisor to join their busy team in Royston. This is an excellent opportunity for someone with automotive or commercial vehicle parts experience who enjoys providing outstanding customer service in a fast-paced environment.

You will identify and supply the correct parts, monitor stock, process orders, and build strong relationships with customers.

Qualifications

• Previous experience as a Parts Advisor or in automotive parts is essential.
• Strong knowledge of vehicle parts and accessories.
• Competent IT skills and experience using parts management systems is desirable.

Responsibilities

• Assist customers with parts enquiries in person, over the phone, and via email.
• Identify and supply the correct parts using manufacturer catalogues and systems.
• Process customer orders accurately and efficiently.
• Monitor stock levels, order parts, and check deliveries.
• Pick, pack, and issue parts for the workshop and external customers.
• Handle returns, warranty claims, and supplier queries.
• Maintain accurate stock records and ensure the parts department is well organised.
• Deliver exceptional customer service while building strong customer relationships.

Skills

Parts knowledge

Customer service

Communication skills

Stock management

IT systems

Job description

Salary:£28,000 - £32,000 per annum (depending on experience)

Job Type:Full-Time | Permanent

Monday to Friday 08.45-17.30

The Opportunity

Interaction Recruitment is recruiting on behalf of a well-established client for an experiencedParts Advisorto join their busy team in Royston. This is an excellent opportunity for someone with automotive or commercial vehicle parts experience who enjoys providing outstanding customer service in a fast-paced environment.

Key Responsibilities

• Assist customers with parts enquiries in person, over the phone, and via email.
• Identify and supply the correct parts using manufacturer catalogues and systems.
• Process customer orders accurately and efficiently.
• Monitor stock levels, order parts, and check deliveries.
• Pick, pack, and issue parts for the workshop and external customers.
• Handle returns, warranty claims, and supplier queries.
• Maintain accurate stock records and ensure the parts department is well organised.
• Deliver exceptional customer service while building strong customer relationships.

About You

• Previous experience as a Parts Advisor or in a similar automotive parts role.
• Good knowledge of vehicle parts and accessories.
• Excellent communication and customer service skills.
• Strong organisational skills and attention to detail.
• Ability to work well under pressure in a busy environment.
• Competent IT skills and experience using parts management systems is desirable.
• A full UK driving licence and access to your own vehicle are essential due to the location of the site.
• A positive, reliable, and proactive attitude.

What's on Offer

• Competitive salary of£28,000 - £32,000depending on experience.
• Full-time, permanent position.
• Supportive working environment.
• Ongoing training and development opportunities.
• Opportunity to join a successful and growing business.

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