Motor Trade Parts Advisor

TN United Kingdom; Hereford; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player seeks an experienced Parts Advisor to enhance their team. This role is pivotal in delivering a modern and efficient parts service, ensuring technicians remain productive and customer expectations are met. The ideal candidate will possess a strong understanding of all aspects of a parts department, from goods-in processes to stock management. If you're customer-focused and ready to contribute to a dynamic team, this is the perfect opportunity for you.

Qualifications

• Strong understanding of parts department processes.
• Customer-focused with a positive attitude.

Responsibilities

• Deliver modern and efficient parts service.
• Maintain high service levels for technicians.

Skills

Parts Identification

Customer Service

Stock Management

Order Processing

Communication Skills

Education

Experience as Parts Advisor

Valid Driving License

Tools

Autoline

Kerridge

Job description

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Our client is a franchised Car Dealership looking to recruit an experienced Parts Advisor to join their team.

Parts Advisor Role:

Working within a team, you will focus on delivering a modern and efficient parts service. The main priority is to maintain a high level of service to the Workshop, ensuring technicians remain productive and electronic up-sell VHCs are completed promptly.

As a Parts Advisor, you need to be a strong all-rounder, understanding all aspects of a parts department, including goods-in processes, parts identification, order processes, perpetual stock checking, stock rotation, parts returns, and liaising with Service over parts-related matters. You should be customer-focused and able to prioritize your workload to meet customer expectations.

Parts Advisor – Requirements:

• Experience as a main dealer Parts Advisor, preferably with Autoline / Kerridge experience
• A positive, customer-focused attitude and approach to work
• Valid driving license