Parts Advisor

TN United Kingdom; Llanelli; On-site; GBP 22,000 - 28,000; Full time

Job summary

An established industry player is seeking a dynamic Parts Advisor to join their busy team in Llanelli. This role offers the opportunity to ensure a consistent and fully operational parts service while collaborating closely with various departments. The ideal candidate will possess excellent customer service skills and a strong attention to detail, ensuring that customer needs are met effectively. With potential for growth within a company that values its employees, this position is perfect for those looking to make a significant impact in the automotive parts sector.

Qualifications

• Proven organisational skills and excellent customer service.
• Ability to work as a team player in a busy department.

Responsibilities

• Order parts in line with operational needs and check incoming stock.
• Ensure accurate booking of workshop parts and maintain stock control.

Skills

Organisational Skills

Customer Service Skills

Teamwork

Attention to Detail

Initiative

Tools

Kerridge/ADP System

Job description

Social network you want to login/join with:

Monday-Friday 08:00-17:00 / Alternate Saturdays 07:00-12:00

Our client are looking for a Parts Advisor, to join their team at their depot in Llanelli. The company have 18 sites spread across the UK and offer competitive rates of pay, with potential growth available. Reporting to the Parts Supervisor on a daily basis working in a busy team, the successful applicant will ensure that a consistent and fully operational parts service is maintained. You will also ensure efficient communication is maintained with dayshift parts, service, recycling departments an customers alike.

Responsibilities:

• Order parts in line with operational needs
• Check incoming stock against delivery notes and store stock in correct location, updating computer with goods received in an accurate manner
• Assist with delivery and collection of parts as required
• Ensure that all outgoing stock, ICT's and returns are checked, packaged and documented correctly
• Ensure adequate stock control is maintained and assist with regular stock take
• Interpret customer needs and supply goods as requested by thorough knowledge of parts catalogue.
• Deal with customer needs face to face and over the phone with a professional and friendly approach
• Ensure that usual trading terms e.g. discount levels are adhered to at all times
• Accurate booking of workshop parts
• Pre picking of parts to aid efficiency
• Invoice all parts supply in a timely manner
• Ensure that order numbers are obtained where needed
• Input/extract information from the computer systems.
• Assist with warranty returns and old unit stock returns.
• Establishing where VOR orders are essential within authority limits.
• Assist with other duties as and when required.
• Working closely with dayshift technicians and foreman

Role Requirements:

• Proven organisational skills
• Excellent customer service skills, including the ability build positive relationships with the customer and to interpret customer needs
• The ability to work as a team player in a busy department
• Able to demonstrate accuracy and attention to detail
• Flexible approach to working hours
• Ability to work on own initiative under pressure

Preferred experience/skills:

• Knowledge of the Kerridge/ADP computer system
• Current and clean UK driving license
• Knowledge of the automotive industry
• Previous experience in a parts environment