Senior Parts Advisor

Career Choices Dewis Gyrfa Ltd; Cardiff; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Salary up to £30,000

OTE £35,000

Holiday entitlement 22–25 days

Staff discount on parts/servicing/lab

Dealer training programmes

Bi-annual staff events

Career progression opportunities

Job summary

Career Choices Dewis Gyrfa Ltd, on behalf of a well-established multi-franchise car dealership in Cardiff, is seeking a Senior Parts Advisor. You will identify, pick and supply vehicle parts, support workshop staff, and deliver outstanding customer service to trade and retail clients.

Key benefits include a salary up to £30,000, OTE £35,000 with performance, 22–25 days holiday, staff discounts, accredited training and long-term career progression within a longstanding group.

Qualifications

• Recent or current experience in automotive parts or aftersales.
• Strong customer service and sales skills.
• Familiarity with dealer management systems (Kerridge/CDK).
• Good IT literacy and attention to detail.

Responsibilities

• Identify, pick and supply vehicle parts to workshop staff for repairs.
• Provide customer service to trade and retail clients regarding parts inquiries.
• Maintain stock control and conduct audits.
• Collaborate with parts team reporting to the Parts Manager.
• Rotate between front and back counter duties.

Skills

Automotive experience

Customer service

Sales skills

Team collaboration

UK driving licence

Tools

Kerridge/CDK

Job description

We are recruiting on behalf of our client, a well-established multi-franchise approved car dealership in Cardiff, for the position of Senior Parts Advisor.

This role is ideal for individuals with recent experience in the automotive industry who are seeking a new opportunity to advance their career within a reputable dealership group.

• Salary up to £30,000 per annum, dependent on experience
• On-target earnings of £35,000 per annum based on customer satisfaction scores - 22 days annual holiday, increasing to 25 days with length of service, plus bank holidays
• Staff purchase discount scheme, including parts, servicing, and labour discounts
• Manufacturer-accredited training programmes
• Expenses paid for bi-annual staff events (Summer and Christmas parties)
• Genuine career progression opportunities within a long-standing dealership group with over 60 years of operation Duties of a Senior Parts Advisor:
• Accurately identify, pick, and supply vehicle parts to workshop staff for vehicle repairs
• Provide exceptional customer service to trade and retail clients regarding parts inquiries
• Maintain stock control and carry out regular audits as a Senior Parts Advisor
• Work collaboratively with the parts team, reporting to the Parts Manager
• Floating between front and back counter duties as required
• Utilise electronic parts catalogues and dealer management systems (Kerridge/CDK)
• Ensure efficient parts supply chain and stock management Requirements of a Senior Parts Advisor:
• Recent or current experience within the automotive industry, ideally in parts or aftersales departments
• Familiarity with vehicle types and automotive parts processes
• Strong IT skills, including experience with electronic parts catalogues and dealer management software
• Excellent customer service and sales skills, with a friendly and engaging manner
• Ideally hold a UK driving licence with minimal points
• Strong organisational skills and attention to detail
• Ability to work both independently and as part of a team in a busy environment This is an excellent opportunity to join a reputable dealership with long-term career prospects and ongoing training.

If you meet the criteria and are motivated to progress within the automotive industry, this Senior Parts Advisor position offers an attractive package and a supportive working environment.