Senior Operations Specialist - Hybrid (Local Government)

Somerset Council; Taunton; Hybride; GBP 26 000 - 27 000; Plein temps

Avantages offerts par ce poste

Generous annual leave

LGPS pension

Hybrid working arrangement

Health and wellbeing support

Volunteering opportunities

25 days annual leave

Résumé du poste

Somerset County Council is seeking a Senior Business Operations Assistant in Taunton. You will support practitioners, managers and leaders, coordinating multi-agency meetings and casework processes while maintaining records and data systems.

The role involves acting as a key contact, managing enquiries and ensuring timely support across services. You will work in a hybrid model, with a focus on delivering high-quality administrative services, reports and performance monitoring to improve

Qualifications

• Excellent communication and organisational skills.
• Ability to prioritise competing demands and meet deadlines.
• Experience in an office or administrative role with customer service.
• Familiar with data handling and Microsoft 365 tools.

Responsabilités

• Provide administrative and operational support to managers and leaders.
• Coordinate meetings, panels and reviews with accurate records and deadlines.
• Handle enquiries and prioritise workloads for colleagues and partners.
• Maintain business systems and support data processes.
• Build relationships across teams and partner organisations.

Connaissances

Strong communication

Prioritise / multitask

Teamwork

Customer service

Formation

GCSE English & Maths or NVQ Level 3

Outils

Microsoft Word

Excel

SharePoint

Outlook

Description du poste

Somerset County Council is seeking a Senior Business Operations Assistant in Taunton. You will support practitioners, managers and leaders, coordinating multi-agency meetings and casework processes while maintaining records and data systems.

The role involves acting as a key contact, managing enquiries and ensuring timely support across services. You will work in a hybrid model, with a focus on delivering high-quality administrative services, reports and performance monitoring to improve