Senior Operations Coordinator - Child & Family Services (Hybrid)

Somerset County Council; Shepton Mallet; Hybrid; GBP 26,000 - 27,000; Full time

Benefits offered by this job

25 days annual leave

LGPS

Hybrid working

Health and wellbeing support

Volunteer opportunities

Interview date 11 November 2026

Job summary

Somerset County Council is seeking a Senior Business Operations Assistant in Mendip, supporting the Children Looked After and Leaving Care teams. The role is full-time (37 hours) on a fixed-term contract until 21 December 2027, with hybrid working arrangements and a focus on coordinating services and safeguarding welfare.

Salary Grade 14: £26,016 to £26,847 per annum. Closing date 4 November 2026. Training and supportive environment provided.

Qualifications

• Strong organisational skills to manage a busy workload.
• Excellent written and verbal communication.
• Good working knowledge of Microsoft 365 apps (Word, Excel, Teams, SharePoint).
• Excellent attention to detail and ability to handle sensitive information.
• Positive, flexible approach and collaborative team working.

Responsibilities

• Coordinate services, appointments and practical arrangements to help children and families.
• Provide high-quality administrative support to enable social workers to spend more time with families.
• Organise and record important meetings, ensuring key decisions and actions are captured accurately and on time.
• Maintain accurate and confidential records to keep services safe, effective and compliant.
• Build positive relationships with families, colleagues and partner organisations, handling enquiries professionally.

Skills

Organisational skills

Communication

Attention to detail

Teamwork

Tools

Microsoft 365

Word

Excel

Teams

SharePoint

Job description

Somerset County Council is seeking a Senior Business Operations Assistant in Mendip, supporting the Children Looked After and Leaving Care teams. The role is full-time (37 hours) on a fixed-term contract until 21 December 2027, with hybrid working arrangements and a focus on coordinating services and safeguarding welfare.

Salary Grade 14: £26,016 to £26,847 per annum. Closing date 4 November 2026. Training and supportive environment provided.