Senior Business Operations Assistant

Somerset Council; Bridgwater; Hybrid; GBP 15,315 - 15,804; Part time

Benefits offered by this job

Flexible working arrangements

Generous annual leave

Staff discounts in gyms

Employee Assistance programs

Pension Scheme auto-enrolment

Flexible Benefits Scheme

Job summary

A local government authority in Bridgwater is looking for a Senior Business Operations Assistant to support the Children’s Social Care department. This part-time role (22.5 hours per week) involves monitoring databases, responding to emails, and arranging meetings. Ideal candidates should be passionate about helping vulnerable children and have experience in an office environment with strong communication skills. The position offers flexible working, generous annual leave, and various employee benefits.

Qualifications

• Passionate about improving the lives of vulnerable children and young people.
• Warm, friendly, non-judgemental manner to help families.

Responsibilities

• Monitor and update databases.
• Take telephone calls and respond to email requests.
• Arrange transport and meetings.

Skills

Database monitoring

Communication skills

Microsoft 365 proficiency

Office environment experience

Adaptability to changing priorities

Education

GCSE Grade 4 (C) or above in English and Maths

Job description

Senior Business Operations Assistant at Somerset Council

Join to apply for the Senior Business Operations Assistant role at Somerset Council.

About the role

You will be working 22.5 hours per week in a hybrid arrangement based at Bridgwater House or Express Park, Bridgwater, alongside business support and operational colleagues in Children’s Social Care.

Responsibilities

• Database monitoring and updating
• Taking telephone calls
• Monitoring and responding to email requests
• Arranging transport
• Sending out letters and reports
• Arranging and minuting meetings
• Liaising with professionals from other agencies

Qualifications and experience

• Passionate about improving the lives of vulnerable children and young people living in Somerset
• Warm, friendly, non‑judgemental manner to help families feel comfortable; calm and kind in difficult situations and conversations
• Experience working in an office environment
• Knowledge of Microsoft 365 (Word, Teams, Excel) and comfortable using databases
• Ability to deal with changing and competing deadlines and priorities
• Educated to GCSE Grade 4 (C) or above standard in English and Maths

Equal opportunities

We’re proud to be here for the people of Somerset. An important part of this is ensuring that we are as diverse and inclusive as the people and communities we serve. We welcome applications from a diverse range of backgrounds and experiences to enrich our team.

Benefits

• Flexible working arrangements, including working from home
• Generous annual leave allowance, with the opportunity to purchase additional leave
• Staff discounts in gyms
• Employee Assistance and a variety of employee wellbeing services
• Auto enrolment onto a generous Pension Scheme and optional pension enhancement through an Additional Voluntary Contribution scheme
• A Flexible Benefits Scheme via salary sacrifice to obtain a cycle for work and health screenings
• My Staff Shop offering discounts in shops, online shopping, restaurants, cinema tickets, insurance benefits and more

Salary and contact

The salary for this role is £15,315 - £15,804 per annum.

For an informal chat about the role, contact Clare Dowden at [e-mail] or 01749 822717.

When completing your application/CV please provide your full employment history and ensure that any gaps in employment are explained. Please start with your current or most recent employment.

This role requires a basic check via the Disclosure procedure.

Seniority, employment, job function

• Entry level
• Part‑time
• Administrative
• Government Administration