Senior Operations Manager

Helsing; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading defense AI company seeks a Senior Operations Manager to drive operational excellence and innovation. This role involves developing strategies, managing projects, and mentoring junior team members in a dynamic environment focused on impactful results.

Benefits

Competitive compensation and stock options

Relocation support

Social and education allowances

Regular company events

Qualifications

• Solid background in operations with ambition to innovate.
• Successful track record of managing cross-functional projects.

Responsibilities

• Pioneer operational strategies and oversee cross-functional projects.
• Develop relationships with senior stakeholders and create performance indicators.

Skills

Analytical Skills

Stakeholder Engagement

Complex Problem Solving

Communication

Organizational Skills

Job description

Join to apply for the Senior Operations Manager role at Helsing

Join to apply for the Senior Operations Manager role at Helsing

Helsing is a defence AI company. Our mission is to protect our democracies. We aim to achieve technological leadership, so that open societies can continue to make sovereign decisions and control their ethical standards. As democracies, we believe we have a special responsibility to be thoughtful about the development and deployment of powerful technologies like AI. We take this responsibility seriously. We are an ambitious and committed team of engineers, AI specialists, and customer-facing programme managers. We are looking for mission-driven people to join our European teams and apply their skills to solve the most complex and impactful problems. We embrace an open and transparent culture that welcomes healthy debates on the use of technology in defence, its benefits, and its ethical implications.

The Role:

Join us in taking our operations at Helsing to new heights of excellence. As a Senior Operations Manager, you will be a catalyst for change, spearheading the development of our operations space from the ground up. This is a unique opportunity to shape and redefine how we operate, driving strategic initiatives that leverage cutting-edge technology and innovative practices. In this role, you'll have the satisfaction of seeing your visionary plans materialise into sustainable, high-impact results.

The Day to Day:

• Pioneer the development of operational strategies. Helsing is an innovative company in a quickly changing sector, and we need colleagues with novel ideas and an appetite to build at scale
• Lead and oversee cross-functional projects, ensuring a large group of stakeholders of different specialties align effectively against very tight timelines
• Develop strong relationships with senior stakeholders, communicating complex ideas effectively to ensure the right decisions are made
• Create and monitor key performance indicators, using them to steer continuous improvement and maintain high standards of excellence
• Mentor and develop junior team members, instilling a culture of innovation and striving for operational excellence
• Create and manage comprehensive project documentation, ensuring clarity and accountability throughout the project lifecycle

You Should Apply If You:

• Are passionate about building operational capabilities from scratch and leading them to industry-leading excellence
• Have a solid background in operations with an ambition to innovate within the defence sector.
• Are excited by the prospect of working with cutting-edge technology to drive internal growth and transformation
• Excel at deconstructing complex problems into strategic, actionable solutions that drive tangible improvement
• Have a successful track record of managing cross-functional projects with exceptional stakeholder engagement
• Possess strong analytical skills, capable of converting data into actionable insights and strategies
• Thrive in a dynamic, innovation-driven environment where your initiatives can have a significant impact
• Communicate effectively, skilled at articulating complex concepts to diverse internal audiences for alignment and collaboration
• Are detail-oriented, organised, and capable of integrating autonomous work with broader team and organisational goals
• Are motivated by the rare opportunity to see your strategic initiatives take root and flourish within the organisation

Note: We operate at an intersection where women, as well as other minority groups, are systematically under-represented. We encourage you to apply even if you don’t meet all the listed qualifications; ability and impact cannot be summarised in a few bullet points.

Join Helsing and work with world-leading experts in their fields

• Helsing’s work is important. You’ll be directly contributing to the protection of democratic countries while balancing both ethical and geopolitical concerns
• The work is unique. We operate in a domain that has highly unusual technical requirements and constraints, and where robustness, safety, and ethical considerations are vital. You will face unique Engineering and AI challenges that make a meaningful impact in the world
• Our work frequently takes us right up to the state of the art in technical innovation, be it reinforcement learning, distributed systems, generative AI, or deployment infrastructure. The defence industry is entering the most exciting phase of the technological development curve. Advances in our field are not incremental: Helsing is part of, and often leading, historic leaps forward
• In our domain, success is a matter of order-of-magnitude improvements and novel capabilities. This means we take bets, aim high, and focus on big opportunities. Despite being a relatively young company, Helsing has already been selected for multiple significant government contracts
• We actively encourage healthy, proactive, and diverse debate internally about what we do and how we choose to do it. Teams and individual engineers are trusted (and encouraged) to practise responsible autonomy and critical thinking, and to focus on outcomes, not conformity. At Helsing, you will have a say in how we (and you!) work, the opportunity to engage on what does and doesn’t work, and to take ownership of aspects of our culture that you care deeply about.

What we offer:

• A focus on outcomes, not time-tracking
• Competitive compensation and stock options
• Relocation support
• Social and education allowances
• Regular company events and all-hands to bring together employees as one team across Europe.

Helsing is an equal opportunities employer. We are committed to equal employment opportunity regardless of race, religion, sexual orientation, age, marital status, disability, or gender identity. Please do not submit personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, data concerning your health, or data concerning your sexual orientation.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Industries

  Defense and Space Manufacturing

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