Senior Operations Manager - Cancer & Complex Joints

NHS; Greater London; On-site; GBP 60,000 - 100,000; Full time

Job summary

An established industry player in healthcare is seeking a Senior Operations Manager to lead and innovate within surgical and cancer services. This role is pivotal in enhancing patient care through operational excellence and the implementation of new technologies. You will collaborate with clinical leaders and operational teams to foster a culture of continuous improvement and compassionate leadership. Join a dynamic team at a globally recognized hospital that values diversity and inclusion, and make a significant impact on patient outcomes and staff experience. This is an exceptional opportunity for a healthcare leader ready to drive change and enhance service delivery.

Qualifications

• Substantial operational experience in healthcare settings.
• Proven leadership skills with a focus on compassionate care.

Responsibilities

• Accountable for the day-to-day operations of the hospital.
• Drive excellence in patient care and operational performance.

Skills

Operational Management

Leadership

Communication

Healthcare Experience

Innovation

Education

Degree in Healthcare Management

MBA or equivalent

Tools

Electronic Health Record Systems

Job description

Job summary

As we strive for continued improvement and excellence, we are seeking an outstanding individual to join our team as Senior Operations Manager. Your contributions will be instrumental in shaping the future of RNOH.

As the Senior Operations Manager, you will play a critical role in shaping the future of surgery and cancer services within our Trust. You will work closely with clinical leaders, operational teams, and external partners to drive excellence, innovation, and patient-centred care.

Your role will also encompass significant input into the operational delivery of a new Electronic Health Record, leveraging technology to optimise clinical and operational performance.

In addition to your operational responsibilities, you will demonstrate exemplary leadership qualities, fostering a culture of continuous improvement, compassionate leadership, and supporting the development of our diverse workforce. Your commitment to our Trust values, equality, diversity, and inclusion will be paramount in creating an environment where everyone feels valued and can thrive.

Main duties of the job

As Senior Operations Manager, you are accountable to the Unit Director of Operations for Surgery and Cancer Services for the effective and efficient day-to-day operation of the hospital, delivering patient care to the highest levels of safety and quality, meeting all national and local performance criteria and targets, whilst operating within agreed financial parameters.

The portfolio is broad and offers a great opportunity to make an impactful and positive difference. Services include: Upper Limb, Joint Reconstruction, Sarcoma, and Hip and Knee.

About us

At the Royal National Orthopaedic Hospital (RNOH), we are recognized as a global leader in our field and the UK's leading orthopaedic hospital. We have demonstrated some of the best national performance in patient and staff experience surveys and have invested in key people, infrastructure, and services to support our continued growth. Our achievements reflect the dedication of our staff to our patients, the Trust, and each other.

As we implement our next strategic phase and the new Electronic Patient Record (EPR), now is a great time to join us. To succeed in this role, you will be a healthcare leader with substantial operational experience, an innovative mindset, proactive, reliable, influential, and an excellent communicator who leads with compassion.

Our strategy centers on four pillars:

1. Significantly grow in scale
2. Increase efficiency
3. Work through multiple partnerships
4. Be a great place to work and receive care

This is an exciting time to join RNOH. We look forward to hearing from you.