Senior Operations Manager

Cast UK; Birmingham; On-site; GBP 50,000 - 60,000; Full time

Job summary

A well-regarded distribution business is seeking an experienced Operations Manager to oversee its Birmingham site. This key role involves managing warehouse and transport operations, ensuring compliance and safety, and promoting a culture of performance and efficiency across all staff levels.

Benefits

Quarterly and annual performance bonus

33 days holiday including bank holidays

Company pension and life assurance

Career development opportunities

Employee benefits and wellbeing support

Qualifications

• Proven experience managing warehouse and transport operations in a fast-paced environment.
• Strong leadership and team development capabilities.
• Exposure to facilities management and cost control.

Responsibilities

• Lead and develop warehouse and driver teams to deliver against key KPIs.
• Ensure compliance across transport and fleet operations.
• Manage facilities and contractors within budget.

Skills

Leadership

Compliance knowledge

Process-driven management

Collaboration

Education

CPC/OLAT

IOSH/NEBOSH

Tools

MHE licences

Job description

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Operations Manager
Birmingham | Full Time, Permanent
Working Schedule: Monday-Friday 06:00-15:30 / 09:30-19:00
Salary: £50,000 Bonus Benefits

An established and well-regarded distribution business is seeking an experienced Operations Manager to oversee its Birmingham site. With a large-scale fleet and high-volume service levels, this is a key role managing the end-to-end warehouse and transport operation to ensure smooth, safe and efficient delivery to customers.

This position plays a central role in shaping site performance, managing compliance across transport and H&S, and ensuring seamless collaboration across operational and commercial teams.

Key Responsibilities
* Lead and develop warehouse and driver teams to deliver against key KPIs
* Ensure legal and company compliance across transport and fleet operations
* Uphold health, safety, and environmental standards throughout the site
* Manage facilities, contractors, and maintenance to budget and compliance levels
* Control operational costs and drive efficiencies through continuous improvement
* Act as the key link between operations, customer service, and sales
* Promote a strong safety and performance culture across all levels of staff

Experience & Skills Required
* Proven experience managing warehouse and transport operations in a fast-paced environment
* Strong leadership and team development capabilities
* CPC/OLAT and IOSH/NEBOSH qualifications beneficial
* Fleet and driver compliance knowledge essential
* Hands-on, process-driven, and collaborative management style
* Exposure to facilities management, cost control, and quality systems
* MHE licences (Counterbalance / Aisle Master) advantageous

What's on Offer
* £50,000 base salary
* Quarterly and annual performance bonus
* 33 days holiday (including bank holidays), with option to buy additional leave
* Company pension and life assurance
* Career development and progression opportunities
* Access to a full suite of employee benefits and wellbeing support

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