Senior Onsite IT Engineer - Lead School Tech & Infra

SER Limited; Greater London; On-site; GBP 32,000 - 39,000; Full time

Job summary

SER Limited is seeking a Senior Onsite IT Engineer to be based permanently at a school near Wandsworth, London. The role focuses on providing hands-on technical support across the school IT infrastructure, serving as a senior escalation point and ensuring smooth day-to-day IT operations.

The role requires strong 2nd line (and some 3rd line) experience, with solid knowledge of Microsoft 365, Active Directory and Windows environments, plus networking and infrastructure troubleshooting.

Qualifications

• 2nd/3rd Line IT support experience.
• Strong knowledge of Microsoft 365, Active Directory and Windows environments.
• Experience troubleshooting networking and infrastructure issues.

Responsibilities

• Provide 2nd and 3rd line IT support across the school.
• Act as senior escalation point for IT issues.
• Troubleshoot hardware, software, networking and infrastructure problems.
• Support Microsoft 365, Active Directory and Windows environments.
• Maintain servers, networks and wireless infrastructure.
• Manage user accounts and device configurations.
• Collaborate with staff to resolve technical issues.

Skills

2nd Line support

3rd Line exposure

Microsoft 365

Active Directory

Windows environments

Networking

Job description

SER Limited is seeking a Senior Onsite IT Engineer to be based permanently at a school near Wandsworth, London. The role focuses on providing hands-on technical support across the school IT infrastructure, serving as a senior escalation point and ensuring smooth day-to-day IT operations.

The role requires strong 2nd line (and some 3rd line) experience, with solid knowledge of Microsoft 365, Active Directory and Windows environments, plus networking and infrastructure troubleshooting.