Senior Office & Systems Manager — Hybrid & CRM Focus

York Carers Centre; York and North Yorkshire; Hybrid; GBP 24,000 - 30,000; Part time

Benefits offered by this job

Friendly environment

Hybrid working

Learning & development

Pension scheme

Job summary

York Carers Centre is seeking an experienced Office Manager to oversee the day-to-day running of our busy city centre office and contribute to developing systems and procedures. This senior role requires drive, excellent communication, management experience, and the ability to empathise with vulnerable clients.

You will lead the Reception/Admin Team and volunteers, and provide admin support to senior staff.

Qualifications

• Experience managing CRM systems (Charitylog) and data reporting to funders.
• Experience dealing with external stakeholders in the voluntary sector.
• Health and Safety and GDPR data compliance responsibility.
• Strong IT skills and ability to develop CRM systems; analytical skills.

Responsibilities

• Oversee day-to-day running of busy city centre office.
• Manage the Reception/Admin Team and volunteers.
• Provide admin support to senior staff.
• Develop and maintain CRM systems and reports for funders.

Skills

Highly organised

Communication skills

Management experience

Supervisory experience

Empathetic approach

IT skills

CRM experience

SharePoint

Office 365

Data analysis

Reporting to funders

Stakeholder engagement

GDPR compliance

Health and Safety

Tools

Charitylog CRM

SharePoint

Office 365

Job description

York Carers Centre is seeking an experienced Office Manager to oversee the day-to-day running of our busy city centre office and contribute to developing systems and procedures. This senior role requires drive, excellent communication, management experience, and the ability to empathise with vulnerable clients.

You will lead the Reception/Admin Team and volunteers, and provide admin support to senior staff.