Executive Office Manager — Hybrid (Public Sector)

Liverpool City Council; West Kirby; Hybrid; GBP 34,000 - 42,000; Full time

Benefits offered by this job

35-hour working week with hybrid model

29 days holiday plus bank holidays

Flexible Agile working

Job summary

Liverpool City Council is seeking an Office Manager to provide comprehensive executive support, manage diaries, coordinate senior level communications, and drive administrative improvements. The role includes supervising a small team within the Adult Social Care and Health Directorate.

The ideal candidate will have an NVQ Level 4 or equivalent, strong organisational and communication skills, and proven experience supporting senior leaders in a fast-paced environment.

Qualifications

• NVQ Level 4 qualification or equivalent experience.
• Experience delivering comprehensive executive support to senior leaders.
• Proven ability to manage diary, mailbox, and coordination of actions.
• Strong written and verbal communication with attention to detail.
• Experience developing or improving administrative processes using technology.
• Ability to liaise with elected members and external partners.

Responsibilities

• Provide comprehensive executive support, including proactive diary management and appointment preparation.
• Manage senior officers' inboxes by organising and prioritising correspondence.
• Coordinate work supporting the Deputy Chief Executive and Directors.
• Prepare emails, reports and presentations.
• Compile agendas and papers, monitor progress and actions.
• Arrange and service meetings, both online and in person.
• Liaise with senior officers, elected members and stakeholders.
• Respond to FOI and Subject Access Requests per procedures.
• Coordinate orders, invoices, travel and accommodation using corporate systems.
• Identify opportunities to improve administrative processes and efficiency.
• Supervise a small team of PAs, an Apprentice and Business Support staff.

Skills

Executive support

Diary management

Stakeholder liaison

Emails & correspondence

Minutes & reports

Meeting coordination

Microsoft Office (Outlook/Word/Excel/P

Microsoft Teams

Education

NVQ Level 4 qualification

Tools

Outlook

Word

Excel

PowerPoint

Microsoft Teams

Job description

Liverpool City Council is seeking an Office Manager to provide comprehensive executive support, manage diaries, coordinate senior level communications, and drive administrative improvements. The role includes supervising a small team within the Adult Social Care and Health Directorate.

The ideal candidate will have an NVQ Level 4 or equivalent, strong organisational and communication skills, and proven experience supporting senior leaders in a fast-paced environment.