Senior Office Administrator

Birmingham Mind; Birmingham; On-site; GBP 27,000; Full time

Job summary

Birmingham Mind is seeking a passionate Senior Office Administrator to enhance mental health support across Birmingham. The successful candidate will support leadership, manage office logistics, and ensure smooth operations, while embodying values of inclusion and mental health awareness. Join a diverse team and impact the community positively.

Benefits

Attractive defined contribution pension scheme

Affordable healthcare cover

Employee Assistance Programme

Comprehensive training programme

Qualifications

• Experience in a busy office environment managing multiple priorities.
• Strong communication skills and confidence using Microsoft Office.
• A values-led mindset with a commitment to inclusion and mental health awareness.

Responsibilities

• Organising and minuting leadership team meetings, tracking actions.
• Managing reception, bookings, supplies, and office volunteers.
• Supporting with training logistics and ensuring smooth operations.

Skills

Organisational Skills

Communication Skills

Microsoft Office

Collaboration

Job description

Senior Office Administrator

Albert House, Edward Street, Birmingham

£26,531 per annum

Hours: 37.5 per week, Monday Friday (4 days onsite)

Are you a proactive, organised, and values-driven person ready to make a real difference in mental health support across Birmingham?

At Birmingham Mind, we are proud of our inclusive, person-centred approach and our role as a key player in the city s mental health system. Now we have settled into our new home at Albert House, we are looking for a Senior Office Administrator to help us shape the future of our central operations.

What you will do:

• Be the engine behind our leadership team s meetings organising, minuting, and tracking actions.
  
• Partner with the PA to the CEO to ensure Albert House runs like clockwork.
  
• Support the Workforce Development Manager with training logistics and warm welcomes.
  
• Be a friendly face at reception, manage bookings, supplies, and support a new team of office volunteers.
  
• Handle sensitive information with professionalism and care.
  

What you will bring:

• Experience in a busy office environment and juggling multiple priorities.
  
• A collaborative spirit and a passion for supporting others.
  
• Strong communication skills and confidence using Microsoft Office.
  
• A values-led mindset and a commitment to inclusion and mental health awareness.
  

Why join us?

You will be part of a passionate, diverse team who make a real impact. We offer generous leave, a supportive environment, and the chance to grow your skills in a respected charity affiliated with National Mind.

Benefits include an attractive defined contribution pension scheme, PayCare which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme which includes free counselling and a comprehensive training programme.

Our people are key to the success of the organisation, and we are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. We welcome applications from people who have experienced mental health difficulties.

The closing date for applications is Wednesday 2nd July 2025

Interviews will be held on Wednesday 9th and Thursday 10th July 2025