Senior NOC Engineer: Incident Lead & Tech Mentor

Node4; East Midlands; Hybrid; GBP 65.000 - 85.000; Vollzeit

Benefits dieser Stelle

Hybrid Working

Private Medical Insurance

Employee Assistance Program

25 days holidays + birthday off

Company Pension Scheme

Life Assurance x 4

Zusammenfassung

Node4 is seeking a Senior Network Engineer to act as the technical authority within the 24/7 NOC, owning major incidents and guiding rapid service restoration. You will mentor engineers, drive incident resolution quality, and uphold governance across changes and tickets.

Joining the team means working a 24/7 shift rota with on-call responsibilities, hybrid working from the UK, and the chance to impact network reliability for customers across the estate.

Qualifikationen

• Proven experience as a Senior Network Engineer or Support Engineer.

Aufgaben

• Own and resolve complex and business-critical incidents, acting as escalation point for engineers.

Kenntnisse

Network engineering

SLA management

Incident management

Mentoring

Leadership

Change control

Tools

Firewalls

Routers

Switches

WAN

Jobbeschreibung

Node4 is seeking a Senior Network Engineer to act as the technical authority within the 24/7 NOC, owning major incidents and guiding rapid service restoration. You will mentor engineers, drive incident resolution quality, and uphold governance across changes and tickets.

Joining the team means working a 24/7 shift rota with on-call responsibilities, hybrid working from the UK, and the chance to impact network reliability for customers across the estate.