Senior Network Engineer - Managed Services & Cloud

SPECTRUM IT; Luton; On-site; GBP 59,000 - 72,000; Full time

Job summary

Spectrum IT seeks an experienced Network Engineer to join a highly skilled NOC team within a leading technology solutions provider. You’ll support a diverse customer base across sectors including finance, manufacturing, utilities and retail, working across networking, infrastructure, cloud, virtualisation and security.

You will provide technical support across complex environments, troubleshoot network and infrastructure incidents, contribute to solution design, act as a technical escalation

Qualifications

• CCNP-level networking knowledge or equivalent.
• Experience supporting complex customer environments.
• Ability to work in an ITIL-based service environment.

Responsibilities

• Provide technical support across complex customer environments and managed services.
• Troubleshoot and resolve network and infrastructure incidents.
• Contribute to solution design, including high-level and low-level designs, implementations and projects.
• Act as a technical escalation point and SME for the team.
• Work within ITIL-based service environment supporting SLAs, KPIs and change/problem management.
• Participate in a 24/7 on-call rota.
• Build strong customer relationships and deliver high-level technical service.
• Occasional travel to customer sites in Milton Keynes/Watford.

Skills

Strong troubleshooting

Customer-facing communication

Independent worker

Resilient attitude

CCNP or equivalent

Tools

Cisco networking (CCNP level)

Nexus switching

Cisco ASA/Firepower

Fortinet/Check Point/Palo Alto

AWS/Azure

Windows/Linux servers

VMware ESXi/vSAN

Job description

Spectrum IT seeks an experienced Network Engineer to join a highly skilled NOC team within a leading technology solutions provider. You’ll support a diverse customer base across sectors including finance, manufacturing, utilities and retail, working across networking, infrastructure, cloud, virtualisation and security.

You will provide technical support across complex environments, troubleshoot network and infrastructure incidents, contribute to solution design, act as a technical escalation