Senior Network Engineer – Managed Services & NOC

Spectrum IT Recruitment; Caddington; On-site; GBP 59,000 - 72,000; Full time

Job summary

Spectrum IT Recruitment is seeking an experienced Network Engineer to join a busy NOC within a leading technology solutions provider. You will support a diverse customer base across finance, manufacturing, utilities and retail, working across networking, virtualization, cloud and security.

You’ll provide technical support, troubleshoot incidents, contribute to high/low level designs, and act as a SME. Expect ITIL-based processes, SLAs and a 24/7 on-call rota; occasional travel to Milton

Qualifications

• Strong troubleshooting and network design skills.
• Experience in managed services environments and ITIL processes.
• Proactive, customer-facing communicator with ownership mindset.

Responsibilities

• Provide technical support across complex customer environments and managed services.
• Troubleshoot and resolve network and infrastructure incidents.
• Contribute to solution design, high/low-level design, implementations and projects.
• Act as escalation point and SME for networking issues.
• Work in ITIL-based environment, supporting SLAs, KPIs and change management.
• Participate in a 24/7 on-call rota.
• Build strong customer relationships and deliver high-quality service.
• Occasional travel to Milton Keynes/Watford data centres and offices.

Skills

Cisco / CCNP networking

Nexus switching

Firewalls

AWS / Azure

Windows / Linux servers

VMware ESXi / vSAN

Load balancing / monitoring

Defender / Sentinel / SIEM

HLD / LLD documentation

ITIL / incident / change / problem

Education

CCNP or equivalent

Tools

VMware ESXi/vSAN

Job description

Spectrum IT Recruitment is seeking an experienced Network Engineer to join a busy NOC within a leading technology solutions provider. You will support a diverse customer base across finance, manufacturing, utilities and retail, working across networking, virtualization, cloud and security.

You’ll provide technical support, troubleshoot incidents, contribute to high/low level designs, and act as a SME. Expect ITIL-based processes, SLAs and a 24/7 on-call rota; occasional travel to Milton