Network Engineer

SPECTRUM IT; Luton; On-site; GBP 59,000 - 72,000; Full time

Job summary

Spectrum IT seeks an experienced Network Engineer to join a highly skilled NOC team within a leading technology solutions provider. You’ll support a diverse customer base across sectors including finance, manufacturing, utilities and retail, working across networking, infrastructure, cloud, virtualisation and security.

You will provide technical support across complex environments, troubleshoot network and infrastructure incidents, contribute to solution design, act as a technical escalation

Qualifications

• CCNP-level networking knowledge or equivalent.
• Experience supporting complex customer environments.
• Ability to work in an ITIL-based service environment.

Responsibilities

• Provide technical support across complex customer environments and managed services.
• Troubleshoot and resolve network and infrastructure incidents.
• Contribute to solution design, including high-level and low-level designs, implementations and projects.
• Act as a technical escalation point and SME for the team.
• Work within ITIL-based service environment supporting SLAs, KPIs and change/problem management.
• Participate in a 24/7 on-call rota.
• Build strong customer relationships and deliver high-level technical service.
• Occasional travel to customer sites in Milton Keynes/Watford.

Skills

Strong troubleshooting

Customer-facing communication

Independent worker

Resilient attitude

CCNP or equivalent

Tools

Cisco networking (CCNP level)

Nexus switching

Cisco ASA/Firepower

Fortinet/Check Point/Palo Alto

AWS/Azure

Windows/Linux servers

VMware ESXi/vSAN

Job description

Network Engineer - Managed Services

Up to £65,000 Per Annum

We're looking for an experienced Network Engineer to join a highly skilled NOC team within a leading technology solutions provider.

You’ll support a diverse customer base across sectors including finance, manufacturing, utilities and retail, working across networking, infrastructure, cloud, virtualisation and security.

The Role

• Provide technical support across complex customer environments and managed services.
• Troubleshoot and resolve network and infrastructure incidents.
• Contribute to solution design, HLD/LLD, implementations and technical projects.
• Act as a technical escalation point and subject matter expert.
• Work within an ITIL-based service environment, supporting SLAs, KPIs and change/problem management.
• Participate in a 24/7 on-call rota.
• Build strong customer relationships and deliver a high level of technical service.
• Occasionally travel to customer sites, data centres and offices in Milton Keynes/Watford.

Key Skills

We're looking for experience across several of the following:

• Cisco / CCNP-level networking & Nexus switching
• Cisco ASA/Firepower
• Fortinet, Check Point or Palo Alto firewalls
• AWS and/or Azure
• Windows/Linux servers
• VMware ESXi/vSAN
• Load balancing and network monitoring
• Defender / Sentinel / SIEM
• HLD/LLD documentation
• ITIL, incident/change/problem management

About You

You’ll be a proactive, self-motivated Network Engineer with:

• Strong troubleshooting and problem-solving skills
• Excellent communication and customer-facing ability
• The confidence to work independently and take ownership
• A resilient, can-do attitude
• Relevant networking qualifications, ideally CCNP or equivalent

This is a great opportunity to work across a broad technology landscape, gain exposure to complex enterprise environments and develop your career within a technically strong managed services team.

Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.