Senior Network Engineer

GXO Logistics, Inc; Northampton; On-site; GBP 39,000 - 65,000; Full time

Benefits offered by this job

Car allowance

25 days leave

Pension plan

Private medical

Dental insurance

GP service

Life assurance

Employee assistance

Job summary

GXO Logistics, Inc. is seeking a Senior Network Engineer to support the implementation, operation and optimization of GXO’s enterprise network infrastructure globally. You’ll help improve reliability, reduce MTTR and back key projects across our global network.

The role is full-time and based in Northampton with Monday–Friday 09:00–17:00 hours and occasional travel to the Northampton office. A company car or car allowance, generous leave and a pension are part of the package.

Qualifications

• Proven experience in network engineering or a similar technical infrastructure role.
• Strong understanding of enterprise networking technologies: routing, switching, WAN, VPN, WLAN.
• SD-WAN experience is highly desirable; Fortinet SD-WAN expertise a plus.
• Experience with outsourced/managed services and vendors such as IBM; ownership of incidents.

Responsibilities

• Engage with deployment teams to support planning, coordination, and execution of NetMod rollouts.
• Provide clear communication of incidents and service updates to stakeholders at all levels.
• Collaborate with cross-functional teams to deliver changes, deployments, and operations smoothly.
• Coordinate daily with IBM Operations teams to drive incident resolution and follow-up actions.
• Act as primary liaison between internal teams and external vendors for effective service delivery.
• Identify operational challenges and contribute to process improvements.

Skills

Network engineering

Network operations

Fortinet SD-WAN

Vendor management

Incident resolution

Multi-vendor support

Outsourced/Managed services

Job description

Here at GXO, we’re looking for a Senior Network Engineer to join our team. You’ll be responsible for supporting the implementation, operation, and optimization of GXO’s enterprise network infrastructure across the globe. This role plays a key part in improving network reliability, reducing MTTR, and supporting the rollout of various projects

This is a full-time permanent position. You’ll be working Monday to Friday, 09:00 till 17:00 with occasional travel to our Northampton office. However, some flexibility is required.

Pay, benefits and more:

We’re looking to offer a salary of up to £65,000 per annum + company car or car allowance and 25 days annual leave (plus bank holidays). Your benefits package, a company sponsored pension scheme, private medical & dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You’ll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more!

What you’ll do on a typical day:

• Engage with Verizon and deployment teams to support the successful planning, coordination, and execution of NetMod rollouts.
• Provide clear and timely communication of incidents, technical issues, and service updates to stakeholders at all levels.
• Collaborate with cross-functional teams to ensure the smooth delivery of changes, deployments, and operational activities.
• Coordinate closely with IBM Operations teams on a daily basis to drive incident resolution, track progress, and ensure timely follow-up of actions.
• Act as the primary point of contact between internal teams and external vendors, fostering strong working relationships and effective service delivery.
• Support continuous service improvement initiatives by identifying operational challenges and contributing to process enhancements.

What you need to succeed at GXO:

• Proven experience in network engineering, network operations, or a similar technical infrastructure role.
• Strong understanding of enterprise networking technologies, including routing, switching, WAN, VPN, and wireless networking (WLAN).
• Experience with SD-WAN technologies is highly desirable, with Fortinet SD-WAN expertise considered a significant advantage.
• Demonstrated experience working within outsourced or managed service environments, collaborating effectively with vendors such as IBM or similar service providers.
• Hands-on expertise in diagnosing, troubleshooting, and resolving complex network incidents across multi-vendor environments, with ownership of issues through to successful resolution.

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.Review GXO's candidate privacy statement here.