Senior Mortgage Administrator

Pure Resourcing Limited; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

Pure Resourcing Limited is recruiting a Senior Mortgage Administrator for a high-volume, complex-case environment in the City of London. The role covers end-to-end mortgage case management across residential, BTL, remortgage and overseas/expat scenarios.

You will act as the main point of contact for clients, lenders and solicitors, ensure FCA compliance and maintain CRM records, with a strong focus on accuracy, detailed documentation and timely case progression.

Qualifications

• Experience as Mortgage Paraplanner or Mortgage Administrator in high-volume, complex-case environments.
• Experience with overseas/expat mortgages is highly desirable.
• FCA compliance, KYC and AML knowledge.

Responsibilities

• End-to-end mortgage case management from application to completion.
• Prepare and submit mortgage applications to lenders and providers.
• Manage residential, BTL, remortgage and complex cases.
• Be the main contact for clients, lenders, solicitors and estate agents.
• Proactively chase lenders, underwriters and third parties.
• Maintain accurate CRM records and pipelines.
• Ensure compliance documentation and regulatory requirements.
• Manage case progression, updates and completions.

Skills

Mortgage administration

CRM systems

Attention to detail

Self-starter

Education

CeMAP qualification

Tools

CRM systems

Lender portals

Sourcing systems

Job description

Senior Mortgage Administrator

High Volume / Complex Cases / Dedicated Support

Location: City of London (3 days office based)

Salary: £30 - 40k Basic (dependent on experience) + Excellent Bonus Potential

We have a fantastic opportunity for a proactive Mortgage Administrator to join one of theUK's leading HNW financial services providers, covering mortgages, specialist lending, protection insurance, wealth management and general insurance.

If you're an experienced Mortgage Paraplanner or Mortgage Administrator who thrives in a fast-paced, high volume environment and enjoys handling complex mortgage cases (including overseas/expat scenarios), this could be the role you've been looking for.

Key Responsibilities

• End-to-end mortgage case management from application to completion
• Mortgage application packaging & submission to lenders/providers
• Managing residential, BTL, remortgage and complex cases
• Acting as main point of contact for clients, lenders, solicitors and estate agents
• Proactively chasing lenders, underwriters & third parties
• Maintaining accurate records on CRM systems (pipeline management)
• Handling compliance documentation & regulatory requirements
• Managing case progression, updates, and completions

Experience Required

• Highly experienced as a Mortgage Paraplanner / Mortgage Administrator
• Experience working complex mortgage cases and high-volume pipelines
• Exposure to overseas/expat mortgages (highly desirable)
• CeMAP qualified (highly desired)
• Knowledge of FCA compliance, KYC and AML processes
• Confident using CRM systems, lender portals, and sourcing systems
• Highly organised, with excellent attention to detail
• A true self-starter who can manage workload independently

Please reach out for a confidential conversation about the opportunity.