Senior Mortgage Administrator: Complex, High-Volume Cases

Pure Resourcing Limited; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

Pure Resourcing Limited is recruiting a Senior Mortgage Administrator for a high-volume, complex-case environment in the City of London. The role covers end-to-end mortgage case management across residential, BTL, remortgage and overseas/expat scenarios.

You will act as the main point of contact for clients, lenders and solicitors, ensure FCA compliance and maintain CRM records, with a strong focus on accuracy, detailed documentation and timely case progression.

Qualifications

• Experience as Mortgage Paraplanner or Mortgage Administrator in high-volume, complex-case environments.
• Experience with overseas/expat mortgages is highly desirable.
• FCA compliance, KYC and AML knowledge.

Responsibilities

• End-to-end mortgage case management from application to completion.
• Prepare and submit mortgage applications to lenders and providers.
• Manage residential, BTL, remortgage and complex cases.
• Be the main contact for clients, lenders, solicitors and estate agents.
• Proactively chase lenders, underwriters and third parties.
• Maintain accurate CRM records and pipelines.
• Ensure compliance documentation and regulatory requirements.
• Manage case progression, updates and completions.

Skills

Mortgage administration

CRM systems

Attention to detail

Self-starter

Education

CeMAP qualification

Tools

CRM systems

Lender portals

Sourcing systems

Job description

Pure Resourcing Limited is recruiting a Senior Mortgage Administrator for a high-volume, complex-case environment in the City of London. The role covers end-to-end mortgage case management across residential, BTL, remortgage and overseas/expat scenarios.

You will act as the main point of contact for clients, lenders and solicitors, ensure FCA compliance and maintain CRM records, with a strong focus on accuracy, detailed documentation and timely case progression.