Senior Medical Underwriter

Zurich Insurance Company; Brighton; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

Join Zurich Insurance Company as a Medical Underwriter where you will make critical decisions on life and income protection applications. The role supports flexible working arrangements while emphasizing personal development through training and mentoring. Ideal candidates are experienced underwriters who uphold high standards in customer service.

Benefits

12% pension scheme

Annual bonus

Private medical insurance

Flexible work arrangements

Holiday options

Qualifications

• Experienced medical underwriter with protection or corporate experience.
• Knowledge of medical underwriting principles and UK corporate risk market.
• Strong risk assessment and decision-making skills.

Responsibilities

• Make medical underwriting decisions for life and income protection.
• Provide technical support and guidance to the team.
• Collaborate with Medical Officers maintaining relationships with distributors.

Skills

Risk assessment

Judgment

Decision-making

Attention to detail

Interpersonal skills

Communication skills

Customer service

Continuous improvement

Education

CII Diploma in Underwriting or equivalent

Job description

Social network you want to login/join with:

Working hours: This role is available part-time, job-share or full-time basis, with our full-time hours being 35 hours per week.

Location: We’re flexible, and home working contracts are available.

The opportunity: Are you an experienced Medical Underwriter looking for a new challenge? Zurich Corporate Risk, one of the fastest-growing group risk providers in the market, started over 10 years ago and has continued to grow strongly. To support our growth, we are seeking a Medical Underwriter with a passion for medicine and delivering exceptional customer service. You will assess life and income protection applications and make underwriting decisions for members of new and existing Corporate schemes. Join a supportive, inclusive Underwriting Team committed to your development, offering opportunities like training, mentoring, coaching, and specialist roles. We support flexible working arrangements, including part-time, flexible hours, job sharing, remote work, and compressed hours. Please discuss your flexibility needs at interview.

What will you be doing?

• Make medical underwriting decisions for life and income protection within authority limits, aligned with Zurich’s philosophy.
• Provide technical medical underwriting support and guidance, ensuring excellent customer service.
• Support and train team members, including administrative staff and junior underwriters.
• Stay updated on medical underwriting philosophy considering experience and market conditions.
• Enhance process effectiveness and efficiency using best practices.
• Meet key business, team, and individual KPIs.
• Collaborate with Medical Officers and reassurance companies.
• Maintain relationships with external distributors.
• Handle queries and referrals within authority limits, assessing risk and maintaining standards.
• Identify process improvement opportunities.
• Ensure compliance and robust governance across the team.
• Share best practices and deliver outstanding service.
• Contribute to a positive team culture with a ‘can-do’ attitude.
• Own workload and support colleagues to meet team objectives.

Who are we looking for?

• Experienced medical underwriter with protection or corporate experience.
• Some awareness of the UK corporate risk market.
• Knowledge of medical underwriting principles, techniques, regulations, and guidelines.
• Strong risk assessment, judgment, and decision-making skills.
• High attention to detail and quality focus.
• Excellent interpersonal and communication skills.
• Ability to build and maintain stakeholder relationships.
• Passionate about customer service and continuous improvement.
• CII Diploma in Underwriting or equivalent preferred but not essential.

What will you get in return?

We offer a wide range of flexible benefits, including a 12% pension scheme, annual bonus, private medical insurance, and holiday options. Our benefits are designed to support your work-life balance and personal needs. Learn more about our benefits on our website.

Who we are: Zurich aims to be a responsible, impactful global insurer. With over 55,000 employees in 170+ countries, we’re committed to sustainable impact, wellbeing, diversity, and continuous development. Join us to work in a dynamic environment that values your creativity and contributions.

Our Culture: We value community, diversity, and inclusion, striving to reflect our diverse customer base. We prioritize employee wellbeing and offer extensive training, volunteering, and community engagement opportunities. Our Zurich Community Trust has awarded over £90 million in grants and volunteer hours in the UK.

Join us: Make a difference, be challenged, and be inspired. Love what you do. Work for us. #LI-Remote