Senior Medical Secretary & Admin Lead

NHS; Bangor; Hybrid; GBP 21,000 - 27,000; Full time

Job summary

Betsi Cadwaladr University Health Board (BCUHB) North Wales is seeking an enthusiastic medical secretary to provide comprehensive secretarial support to the Gastroenterology Team within the Medicine Directorate. You will work both independently and as part of a team, handling urgent and routine correspondence with discretion.

The role requires excellent time management, organisational skills and the ability to prioritise workload to meet tight deadlines while maintaining high standards of

Qualifications

• NVQ Business administration L4 or equivalent experience or City & Guilds (AMS PAR) Level 3 Diploma in Medical administration or equivalent medical secretary experience
• RSA /OCR level 3 or equivalent experience or qualification in typing
• ECDL or equivalent experience
• Management qualification or working towards
• NVQ 3 Customer Service

Responsibilities

• Provide comprehensive secretarial support to the Gastroenterology Team within the Medicine Directorate.
• Maintain patient confidentiality and ensure a high standard of customer care at all times.
• It is essential that the successful candidate has a flexible approach to work to meet the demands of the service.

Skills

Advanced typing

Time management

Organisational skills

Attention to detail

Customer service

Education

NVQ Business administration L4

AMS P AR Level 3 Diploma in Medical Administration

RSA/OCR Level 3

ECDL

Management qualification or working towards

Tools

Microsoft Office

Job description

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

The organisation is currently undertaking a comprehensive operating model review and change programme to ensure we are best positioned for the future, creating exciting opportunities to shape how we work and deliver for the people of North Wales.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. We also offer a number of family-friendly benefits, including work-life balance policies.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Job overview

We are looking for an enthusiastic, self-motivated and experienced medical secretary to provide comprehensive secretarial support to the Gastroenterology Team within the Medicine Directorate.

The successful candidate will be able to work on their own initiative and be able to work as part of a team.

The post holder will be able to work within time constraints and be able to meet a deadline while being able to demonstrate good organisational skills and the ability to maintain good and reliable records.

The post-holder will need to have previous Medical Secretary Experience, possess excellent time management skills, be well organised and have the ability to prioritise workload demands to meet strict deadlines, whilst producing work to the highest standards.

The post holder will ensure the delivery of a comprehensive high quality medical secretarial and administrative service to the consultant, doctor and junior medical team and specialist nursing teams, other health professionals.

The post holder will be responsible for the guidance, supervision and direction of the admin team dealing with appropriate day to day issues to oversee the smooth running of the department and providing support to the line manager.

Main duties of the job

The post-holder must also have the ability to work both independently and as part of a team, using discretion, judgement and initiative. Excellent written and verbal communication skills are essential, together with a keen eye for detail, with the ability to process and generate urgent and routine correspondence.

The Candidates must be able to maintain patient confidentiality, and ensure a high standard of customer care at all times. It is essential that the successful candidate has a flexible approach to work, to meet the demands of the service.

The ability to speak Welsh is desirable for this post, Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents.

Person specification

Qualifications

• NVQ Business administration L4 or equivalent experience Or City & Guilds (AMSPAR) Level 3Diploma in Medical administration or equivalent medical secretary experience
• RSA /OCR level 3 or equivalent experience or qualification in typing
• ECDL or equivalent experience
• Management qualification or working towards
• NVQ 3 Customer Service

Experience

• Experience of coordinating administration activities.
• Experience of working as a medical secretary
• Experience of organising workload and people
• Previous NHS Experience

Skills

• Advanced typing skills
• Will work unsupervised
• Excellent organisational skills
• Will prioritise own workload
• Minute taking experience

Knowledge

• Evidence of Continual Personal development
• Knowledge and ability to use Microsoft office applications
• Knowledge of Referral To Treatment process (RTT)

Personal Qualities

• Good team working ethic
• Enthusiasm and commitment
• Proactive and positive attitude
• Be innovative to meet the challenges of a changing organisation
• Customer focused approach

Other

• If required be able to travel between sites if relevant to the demands of the post
• Welsh speaker

To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa , unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK . If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.