Senior MarTech Platform Delivery Lead - Hybrid/Remote

Carnival UK (P&O Cruises & Cunard); Southampton; Hybrid; GBP 110,000 - 140,000; Full time

Benefits offered by this job

Annual bonus

Hybrid work (up to 2 days from home)

Private medical insurance

Dental insurance

Life Assurance

Pension scheme

Employee discounts

Learning & development opportunities

Job summary

Carnival UK seeks a Senior Manager, MarTech Platform Delivery to steer end-to-end MarTech roadmap delivery, turning marketing priorities into workable capabilities. You’ll lead a high-performing team supporting marketing, personalisation and guest engagement across P&O Cruises and Cunard.

You’ll drive integration across MarTech platforms with web, app, data and analytics, manage strategic vendors and ensure platform stability, compliance and value.

Qualifications

• Significant experience leading the delivery and evolution of MarTech platforms within complex organisations.
• Proven experience enabling marketing, personalisation and customer engagement through multidisciplinary teams, vendor partners and integrated technology solutions.
• Strong knowledge of tagging, personalisation, marketing automation, data flows and the integration of MarTech platforms with wider digital capabilities.
• A degree-level qualification in Business, Technology, Marketing or a related discipline, or equivalent relevant professional experience.

Responsibilities

• Own the end-to-end delivery of the MarTech platform roadmap.
• Lead and develop a high-performing platform delivery team that supports marketing, personalisation and guest engagement.
• Drive integration between MarTech platforms and web, app, data, identity, content, analytics and API capabilities.
• Manage strategic vendors, agencies and technical suppliers while maintaining platform stability, performance, compliance and measurable value.

Skills

MarTech platform delivery

Leadership

Vendor management

Cross-functional collaboration

Data-driven decisions

Education

Bachelor's degree or equivalent in Business/Tech/Marketing

Tools

MarTech platforms

Marketing automation tools

Data integration tools

Tagging systems

Job description

Carnival UK seeks a Senior Manager, MarTech Platform Delivery to steer end-to-end MarTech roadmap delivery, turning marketing priorities into workable capabilities. You’ll lead a high-performing team supporting marketing, personalisation and guest engagement across P&O Cruises and Cunard.

You’ll drive integration across MarTech platforms with web, app, data and analytics, manage strategic vendors and ensure platform stability, compliance and value.