Senior Manager Training & Documentation

TN United Kingdom; Birmingham; On-site; GBP 55,000 - 75,000; Full time

Job summary

A leading company in Birmingham seeks a Senior Manager for Training and Documentation. This role involves leading comprehensive training programs and documentation strategies to enhance employee performance. The ideal candidate will possess significant experience in training leadership and documentation management, ensuring compliance with regulatory requirements while fostering a collaborative culture.

Benefits

Flexible working arrangements

Growth opportunities

Collaborative culture

Work-life balance

Qualifications

• Extensive experience in training and documentation with leadership experience.
• Proven track record in designing and delivering impactful training programs.

Responsibilities

• Develop and execute the organization’s training strategy.
• Establish and maintain standards for internal documentation.
• Set and monitor departmental goals and KPIs.

Skills

Leadership

Communication

Project Management

Education

Bachelor’s degree in Education

Master’s preferred

Tools

Learning Management Systems

Confluence

SharePoint

Job description

Social network you want to login/join with:

Senior Manager Training & Documentation, Birmingham

col-narrow-left

Client:

Smiths Group

Location:

Birmingham, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

a506bf648130

Job Views:

3

Posted:

17.05.2025

Expiry Date:

01.07.2025

col-wide

Job Description:

The Senior Manager of Training and Documentation is responsible for leading the design, development, implementation, and oversight of comprehensive training programs and internal documentation strategies. This role ensures that employees across all departments are equipped with the knowledge, skills, and resources necessary to perform at a high level, while also maintaining clear, accurate, and accessible documentation of processes, policies, and systems.

Key Responsibilities:

1. Training Leadership: Develop and execute the organization’s training strategy in alignment with business goals. Oversee the creation and delivery of onboarding programs, technical training, leadership development, and compliance training. Evaluate training effectiveness through assessments, feedback, and performance metrics. Lead and manage a team of trainers, instructional designers, and subject matter experts. Collaborate with department heads to identify training needs and skill gaps.

Documentation Management:

1. Establish and maintain standards for internal documentation, including SOPs, manuals, and knowledge base content. Ensure documentation is regularly reviewed, updated, and easily accessible to relevant stakeholders. Work with IT, operations, HR, and other departments to document processes and systems accurately. Implement tools and platforms to manage documentation efficiently (e.g., Confluence, SharePoint, etc.).

Strategic Oversight:

1. Set and monitor departmental goals and KPIs. Manage the training and documentation budget. Stay current on trends in adult learning, knowledge management, and organizational development. Ensure compliance with regulatory requirements related to training and documentation.

Qualifications:

• Bachelor’s degree in Education, Communications, or related field (Master’s preferred).
• Extensive experience in training and documentation, with proven experience in a leadership role.
• Proven track record in designing and delivering impactful training programs.
• Strong understanding of learning management systems (LMS) and documentation tools.
• Excellent written and verbal communication skills.
• Ability to manage multiple projects simultaneously in a fast-paced environment.

Preferred Skills:

• Experience in change management and organizational development.
• Certification in instructional design, training, or knowledge management (e.g., CPLP, ATD, etc.).
• Familiarity with industry regulations relevant to training (e.g., OSHA, HIPAA, etc.).

Additional Information:

Why Smiths?

• Be Part of Something Big: As we expand our footprint across APAC and MEA, you’ll play a key role in building the teams that will define our future.
• Growth Opportunities: At Smiths, we believe in your growth as much as our own. You’ll have the chance to shape your career and expand your leadership capabilities in an ever-evolving global landscape.
• Collaborative Culture: Join a diverse, collaborative team where innovation and fresh ideas are encouraged.
• Work-Life Balance: Enjoy flexible working arrangements and a supportive work environment.

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website (Careers - Smiths Group plc)