Senior Manager Training & Documentation

Smiths Group; Birmingham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading company in engineering solutions seeks a Senior Manager of Training and Documentation. This role involves designing and implementing training programs while managing documentation strategies. Ideal candidates will have a strong background in training leadership and excellent communication skills. Join a collaborative culture that values growth and work-life balance.

Benefits

Growth Opportunities

Collaborative Culture

Work-Life Balance

Qualifications

• Extensive experience in training and documentation with leadership experience.
• Strong understanding of LMS and documentation tools.

Responsibilities

• Develop and execute the organization's training strategy.
• Establish and maintain standards for internal documentation.
• Set and monitor departmental goals and KPIs.

Skills

Communication

Leadership

Project Management

Education

Bachelor's degree in Education

Master's preferred

Tools

Learning Management Systems

Confluence

SharePoint

Job description

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Company Description

At Smiths we apply leading-edge technology to design, manufacture and deliver smarter engineering solutions for mission-critical applications, solving some of the world's toughest problems for our customers, our communities and our world. We are a FTSE100, global business of around 15,000 colleagues, based in 50 countries. Our solutions have a real impact on lives across the planet, enabling industry, improving healthcare, enhancing security, advancing connectivity, and supporting new homes. Our products and services are often critical to our customers' operations, while our proprietary technology and high service levels help create competitive advantage. We welcome colleagues with a curious mind, who are happy with responsibility, enjoy a challenge and are attracted by the idea of working at a business with an almost 170-year history of innovation, and four global divisions, all experts in their field.

Job Description

The Senior Manager of Training and Documentation is responsible for leading the design, development, implementation, and oversight of comprehensive training programs and internal documentation strategies. This role ensures that employees across all departments are equipped with the knowledge, skills, and resources necessary to perform at a high level, while also maintaining clear, accurate, and accessible documentation of processes, policies, and systems.

Key Responsibilities -

Training Leadership -

• Develop and execute the organization's training strategy in alignment with business goals.
• Oversee the creation and delivery of onboarding programs, technical training, leadership development, and compliance training.
• Evaluate training effectiveness through assessments, feedback, and performance metrics.
• Lead and manage a team of trainers, instructional designers, and subject matter experts.
• Collaborate with department heads to identify training needs and skill gaps.

Documentation Management -

• Establish and maintain standards for internal documentation, including SOPs, manuals, and knowledge base content.
• Ensure documentation is regularly reviewed, updated, and easily accessible to relevant stakeholders.
• Work with IT, operations, HR, and other departments to document processes and systems accurately.
• Implement tools and platforms to manage documentation efficiently (e.g., Confluence, SharePoint, etc.).

Strategic Oversight -

• Set and monitor departmental goals and KPIs.
• Manage the training and documentation budget.
• Stay current on trends in adult learning, knowledge management, and organizational development.
• Ensure compliance with regulatory requirements related to training and documentation.

Qualifications

Qualifications:

• Bachelor's degree in Education, Communications, or related field (Master's preferred).
• Extensive experience in training and documentation, with proven experience in a leadership role.
• Proven track record in designing and delivering impactful training programs.
• Strong understanding of learning management systems (LMS) and documentation tools.
• Excellent written and verbal communication skills.
• Ability to manage multiple projects simultaneously in a fast-paced environment.

Preferred Skills:

• Experience in change management and organizational development.
• Certification in instructional design, training, or knowledge management (e.g., CPLP, ATD, etc.).
• Familiarity with industry regulations relevant to training (e.g., OSHA, HIPAA, etc.).

Additional Information

Why Smiths?

• Be Part of Something Big: As we expand our footprint across APAC and MEA, you'll play a key role in building the teams that will define our future.
• Growth Opportunities: At Smiths, we believe in your growth as much as our own. You'll have the chance to shape your career and expand your leadership capabilities in an ever-evolving global landscape.
• Collaborative Culture: Join a diverse, collaborative team where innovation and fresh ideas are encouraged.
• Work-Life Balance: Enjoy flexible working arrangements and a supportive work environment.

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation - including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career's website (Careers - Smiths Group plc)