Senior Manager, Global IT Platform Engineer (ServiceNow)

The Boston Consulting Group GmbH; Greater London; On-site; GBP 90,000 - 120,000; Full time

Job summary

Boston Consulting Group seeks a seasoned ServiceNow Senior Technical Owner to lead the squad responsible for Enterprise Services on the ServiceNow platform. You will define the technical design, own integrations, and ensure scalable, secure solutions across the organization.

You’ll collaborate with Product Owners, engineers, and architects, guiding modernization, reducing technical debt, and maintaining governance while delivering high-impact CSM-focused capabilities and scalable apps.

Qualifications

• 8+ years of experience developing and maintaining ServiceNow solutions in enterprise environments.

Responsibilities

• Own the technical narrative for the squad’s products, articulating designs, decisions, risks and trade-offs.

Skills

Technical ownership

ServiceNow

JavaScript

Code reviews

Mentoring

Agile practices

Performance optimization

REST integrations

Tools

Flow Designer

IntegrationHub

UI Builder

Performance Analytics

Job description

Boston Consulting Group seeks a seasoned ServiceNow Senior Technical Owner to lead the squad responsible for Enterprise Services on the ServiceNow platform. You will define the technical design, own integrations, and ensure scalable, secure solutions across the organization.

You’ll collaborate with Product Owners, engineers, and architects, guiding modernization, reducing technical debt, and maintaining governance while delivering high-impact CSM-focused capabilities and scalable apps.