Senior M&E Services Manager – Multi-Site FM

OCS; London Colney; On-site; GBP 65,000 - 90,000; Full time

Job summary

OCS UK & Ireland is seeking an experienced Technical Services Manager to lead M&E maintenance across a diverse property portfolio. You will ensure statutory compliance, health and safety, and manage both planned and reactive maintenance while providing technical leadership to teams and contractors.

The role demands strong stakeholder management, multi-site oversight, and a focus on cost control and energy efficiency.

Qualifications

• Significant experience in a Technical Services Manager or similar role within Facilities Management.
• Strong Mechanical and Electrical (M&E) building services knowledge with relevant technical qualifications.
• Experience managing technical services across multi-site estates, ideally in public sector environments.
• Solid understanding of statutory compliance requirements, including health and safety legislation and building services regulations.
• Proven ability to manage contractors, projects, budgets, and service performance.
• Excellent leadership, communication, and stakeholder management skills.
• Proactive approach to problem-solving and continuous improvement.

Responsibilities

• Lead the management and delivery of M&E maintenance across a diverse property estate.
• Ensure full compliance with all statutory, regulatory, and health and safety requirements.
• Manage planned preventative maintenance (PPM) programmes and oversee reactive maintenance activities.
• Provide technical leadership and support to operational teams, contractors, and stakeholders.
• Monitor service performance against contractual KPIs and SLAs, implementing improvements where required.
• Develop and maintain strong relationships with client and internal stakeholders.
• Manage specialist service providers and subcontractors, ensuring high standards of workmanship, safety, and customer service.
• Support lifecycle planning, asset management strategies, capital projects, and energy efficiency initiatives.
• Contribute to budget management, financial forecasting, and cost control activities.
• Drive continuous improvement initiatives that enhance service delivery and customer satisfaction.

Skills

Mechanical & Electrical knowledge

Leadership

Stakeholder management

Contractor management

Problem solving

Education

Relevant technical qualifications

Tools

CAFMs platforms

Asset management systems

Job description

OCS UK & Ireland is seeking an experienced Technical Services Manager to lead M&E maintenance across a diverse property portfolio. You will ensure statutory compliance, health and safety, and manage both planned and reactive maintenance while providing technical leadership to teams and contractors.

The role demands strong stakeholder management, multi-site oversight, and a focus on cost control and energy efficiency.