Technical Services Manager

Manchester Arndale; Worcester; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Hapi discounts

Wagestream access

Job summary

OCS UK & Ireland is seeking an experienced Technical Services Manager (M&E) to lead preventive and reactive maintenance across a diverse local authority estate, including offices, schools, and civic buildings.

The role requires strong leadership, contractor management, and a proactive approach to compliance and energy efficiency, with a focus on delivering high service levels and value.

Qualifications

• Significant experience in a Technical Services Manager or Engineering Manager role within Facilities Management.
• Strong Mechanical and Electrical building services knowledge and qualifications.
• Proven ability to manage multi-site estates, budgets, and service performance.

Responsibilities

• Lead the delivery of M&E maintenance across a diverse property estate.
• Ensure compliance with statutory health and safety requirements.
• Manage PPM programmes and oversee reactive maintenance activities.
• Provide technical leadership to teams, contractors, and stakeholders.
• Monitor performance against KPIs and drive improvements.

Skills

Technical Services

M&E knowledge

Leadership

Stakeholder management

Education

Engineering qualifications

Tools

CAFM systems

Job description

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.

Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.

Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.

Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!

Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

About The Role:

Technical Services Manager (Mechanical & Electrical)

About the Role

We are seeking an experienced and highly motivated Technical Services Manager to join a leading TotalFacilities Management (TFM) provider delivering integrated services to a Local Authority with a diverseand extensive property portfolio. The estate includes a wide range of corporate offices, civic buildings,educational establishments, and schools, requiring a professional who can effectively manage complexmechanical and electrical service delivery across multiple sites.
This is an exciting opportunity for an ambitious individual who thrives in a fast-paced, customer-focusedenvironment and has a proven track record of delivering technical excellence, statutory compliance, andoperational performance within Facilities Management.

Key Responsibilities

• Lead the management and delivery of Mechanical and Electrical (M&E) maintenance servicesacross a diverse property estate.
• Ensure full compliance with all statutory, regulatory, and health and safety requirements.
• Manage planned preventative maintenance (PPM) programmes and oversee reactivemaintenance activities.
• Provide technical leadership and support to operational teams, contractors, and stakeholders.
• Monitor service performance against contractual KPIs and SLAs, implementing improvementswhere required.
• Develop and maintain strong relationships with Local Authority representatives, schoolleadership teams, and internal stakeholders.
• Manage specialist service providers and subcontractors, ensuring high standards ofworkmanship, safety, and customer service.
• Support lifecycle planning, asset management strategies, capital projects, and energy efficiencyinitiatives.
• Contribute to budget management, financial forecasting, and cost control activities.
• Drive continuous improvement initiatives that enhance service delivery and customersatisfaction.

About You

To succeed in this role, you will have:

• Significant experience in a Technical Services Manager, Engineering Manager, or similar rolewithin Facilities Management.
• Strong Mechanical and Electrical building services knowledge, supported by relevant technicalqualifications.
• Demonstrable experience working within a high-performing and fast-paced FacilitiesManagement environment.
• Experience managing technical services across multi-site estates, ideally within local government,education, healthcare, or public sector environments.
• Sound understanding of statutory compliance requirements, including health and safetylegislation and building services regulations.
• Proven ability to manage contractors, projects, budgets, and service performance.
• Excellent leadership, communication, and stakeholder management skills.
• A proactive approach to problem-solving and continuous improvement.

Desirable Experience

• Experience working within a Total Facilities Management contract.
• Previous involvement in Local Authority or public-sector estates.
• Familiarity with educational environments and school buildings.
• Professional membership or qualifications such as IOSH, NEBOSH, CIBSE, IET, or equivalent.
• Knowledge of asset management systems and CAFM platforms.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.