Senior Library Assistant

Neath Port Talbot County Borough Council; Port Talbot; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Hybrid working (in some roles)

Competitive pension contribution 15.3%

25 days holiday (32 after 5 years) + 8

Discounted gym membership

Cycle to work scheme

Tusker car salary sacrifice

Smart Spend discounts

Job summary

Neath Library, Neath Port Talbot County Borough Council is seeking a Senior Library Assistant to support and manage a busy town library in the absence of the Area Librarian. The role focuses on delivering a welcoming, inclusive and high-quality public library service for local communities.

The successful candidate will ideally have public library experience, be confident, friendly and well-organised, with the ability to work at a fixed workplace and provide frontline service at Neath Library.

Qualifications

• Experience of working in a Library or customer service environment.
• Experience of motivating, supporting and managing others.
• Ability to be flexible in terms of hours and location.
• Good problem solving skills and the ability to respond to enquiries, complaints, incidents and safeguarding concerns.
• Enthusiasm and commitment to supporting reading, learning, digital inclusion, wellbeing and community engagement.

Skills

Library experience

Customer service

People management

Flexibility

Problem solving

Safeguarding awareness

Community engagement

Digital inclusion

Job description

Senior Library Assistant

Job description

Location of post

Neath Library, Water St, Neath SA11 3EP

Your workstyle in this role will require you to work from a fixed workplace and will require frontline work.

About the role

We are looking for an experienced and motivated candidate to join our team as a senior Library Assistant. The successful candidate will ideally have public library experience, be confident, friendly and organised, with the ability to support and manage a busy town library in the absence of the Area Librarian. We are seeking someone who can help deliver a welcoming, inclusive and high quality public library service for our communities.

About you

Do you have:

• Experience of working in a Library or customer service environment
• Experience of motivating, supporting and managing others
• Have the ability to be flexible in terms of hours and location
• Good problem solving skills and the ability to respond appropriately to enquiries, complaints, incidents and safeguarding concerns
• Able to demonstrate enthusiasm and commitment to supporting reading, learning, digital inclusion, wellbeing and community engagement

About us

We believe in rewarding and recognising our colleagues’ efforts and achievements. We also believe that there’s life at work and life outside of work. We want everyone to be healthy and happy and have the financial resources and support they need.

Choose to work for us and you’ll be rewarded with a range of attractive benefits and support to help you live your best life.

• Hybrid working (in some roles) and flexible working schemes to improve your work life balance
• Benefit from a competitive employee package with a remarkable 15.3% employer pension contribution
• Enjoy a holiday entitlement of 25 days, increasing to 32 days after 5 years’ service (not forgetting the additional 8 bank holidays too)
• Access discounted gym membership with Celtic Leisure
• Utilise the cycle to work scheme with up to 40% off bikes and cycling equipment
• Purchase a new car through Tusker salary sacrifice scheme
• Enjoy exclusive discounts at local and national retailers with the Smart Spend app through our staff wellbeing group.

If you would like to start a rewarding career with a company that values and invests in its employees and you have the necessary experience and qualifications, this could be your dream job and we would love to hear from you.

For an informal discussion,