Senior Strategic Key Account Leader

MTrec Limited; Tees Valley; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Salary & bonus

Free lunch

28 days holidays

Birthday holiday

Fast growth potential

On-site parking

Immediate start

Job summary

MTrec Limited is seeking a Senior Key Account Manager to lead the sales function and drive growth with key clients. You will manage high-value accounts, build strategic plans, and collaborate with sales, marketing and management to achieve targets.

On onboarding, you will coordinate with the NBD team and ensure smooth transitions. The role requires a proven background in account management or sales, strong communication and negotiation skills, and the ability to thrive in a fast-paced

Qualifications

• Customer-focused approach with high respect for clients.
• Proven experience in account management, sales or customer service.
• Clear verbal and written communication; ability to present complex information.
• Strong relationship-building and trust development with clients.
• Analytical thinking to interpret data and drive decisions.
• Confident negotiator with experience closing deals and contract talks.
• Excellent time management and ability to handle multiple accounts.
• Resourceful and proactive problem-solving for client challenges.
• Familiarity with HubSpot CRM and reporting tools; proficient in Office suite.
• Thrive in a fast-paced environment with adaptable client needs.

Responsibilities

• Active management of high value/high growth customers to maximise long-term value and retention.
• Light touch management of mid value customers with partial automation.
• Automated management of low value customers with defined strategies.
• Identify opportunities to upsell/cross-sell products and services.
• Guide onboarding for new clients and liaise with NBD during onboarding.
• Communicate service performance quickly to manage potential issues.
• Develop engagement strategies and plans per defined segments.
• Create strategic account plans and deliver regular performance reports.
• Collaborate with sales, marketing and management to align client strategies.
• Maintain up-to-date CRM records, proposals and presentations as needed.

Skills

Attitude

Account management

Sales

Communication skills

Relationship building

Analytical thinking

Negotiation skills

Organisational skills

Problem solving

HubSpot

Microsoft Office

Adaptability

Tools

HubSpot

Microsoft Office

Job description

MTrec Limited is seeking a Senior Key Account Manager to lead the sales function and drive growth with key clients. You will manage high-value accounts, build strategic plans, and collaborate with sales, marketing and management to achieve targets.

On onboarding, you will coordinate with the NBD team and ensure smooth transitions. The role requires a proven background in account management or sales, strong communication and negotiation skills, and the ability to thrive in a fast-paced