Senior IT Technician

Hitchin Boys' School; Birtley; On-site; GBP 29,000 - 31,000; Full time

Job summary

Hitchin Boys’ School (HBS) is seeking a Senior IT Technician to provide a professional IT service for staff and students and to deputise for the IT Services Manager when needed.

The post requires handling staff/student devices, network and server maintenance, security and backup tasks, and collaboration with third-party contractors. DBS check is required.

Qualifications

• 4 GCSEs or equivalent, including English and Maths.
• Good knowledge of Windows Server OS including Active Directory, DNS, DHCP and Group Policy.
• Strong knowledge of network security, data protection and backup systems.
• Ability to diagnose and resolve hardware, software and connectivity issues efficiently.
• Familiarity with school MIS, learning platforms and educational software (Desirable).
• Knowledge of cloud technologies and virtualization (eg Microsoft 365, Google Workspace).
• Experience managing and maintaining ICT networks, servers and systems.
• Experience maintaining and troubleshooting AV, print management, CCTV system, IP Telephony, Net2 Access Control.

Responsibilities

• Ensure upkeep of staff and student laptop and desktop computers.
• IT support for students and staff.
• Maintain supplies and printer systems.
• Maintain school network and server administration/development.
• Deputise for IT Services Manager and supervise IT Technicians; assist with software upgrades for 3rd party contractors; support CCTV, phone, and security systems connectivity.

Skills

Problem solving

Communication

Troubleshooting

Education

GCSEs including English & Maths

Tools

Active Directory

DNS

DHCP

Group Policy

Job description

SENIOR IT TECHNICIAN

37 Hours per week, Mon-Fri, Term Time (38 weeks) + 7 days

Grade: H7 points 19-23 (FTE £33,119 - £35,570 pa)

Actual Salary £28,646 - £30,766

Hitchin Boys’ School (HBS) is an outstanding and over-subscribed comprehensive school with a mixed sixth form, which forms part of the highly successful Hitchin Schools’ Consortium. We have a history that stretches back nearly 400 years but embrace fresh thinking and a modern, vibrant curriculum. We have high expectations, excellent standards of behaviour and pride in our extra-curricular activities that lead to academically successful and well-rounded students who are well equipped for life beyond school.

We are seeking a Senior IT Technician to provide a professional IT service to support the needs of the Hitchin Boys’ School community and to deputise for the IT Services Manager in their absence.

Key Responsibilities

• To ensure satisfactory upkeep of staff and student laptop and desk top machines
• IT Support of students and staff
• Maintaining Supplies
• Printer maintenance
• Maintenance of school network
• Server administration and development
• Deputise for the IT Services Manager in her absence to provide IT advice to the Senior Leadership team and line manage the IT Technicians, as required.
• Other - including assist with software upgrades on behalf of 3rd party contractors, support the CCTV system, Phone System and Security Systems connectivity to the school network, explore and test the potential benefits of new technology for use within the school

Person Specification (includes):

• 4 GCSEs or equivalent, to include English and Maths
• Good knowledge of Microsoft Window Servers OS including Active Directory, DNS, DHCP and Group Policy
• Strong knowledge of network security, data protection and backup systems
• Ability to diagnose and resolve hardware, software and connectivity issues efficiently
• Familiarity with school MIS, learning platforms and educational software (Desirable)
• Knowledge of cloud technologies and virtualisation (eg Microsoft 365, Google Workspace)
• Experience managing and maintaining ICT networks, servers and systems
• Experience maintaining and troubleshooting AV, print management, CCTV system, IP Telephony, Net2 Access Control
• Experienced in providing technical support to a range of users with varying ICT skills
• Experience working in a school or educational environment (Desirable)

See attached Job Description and Person Specification for further details.

Application deadline: 12:00 noon, Monday 23rd November 2026*

HBS is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. An enhanced DBS check will be carried out for all posts.

HBS welcomes applications from all applicants who meet the requirements for the position. However, we are especially keen to receive applications from those in minority groups, as we celebrate diversity and thrive on the benefits it brings.

Please visit the school website https://www.hitchinboys.co.uk. for further information on our school