Senior IT Support Engineer (1st-3rd Line) - Finance/Insurance
Summer Browning Associates
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Job summary
Summer-Browning Associates is seeking a Senior IT Support Engineer to provide onsite 1st-3rd line support across applications, infrastructure and end-user technologies in Central London. You will ensure the effective delivery of IT services and a superior user experience for a private sector client in finance/insurance.
The role requires hands-on administration of Microsoft 365, Entra ID and Intune, delivery of IT and cybersecurity projects, and strong customer service with stakeholder
Qualifications
- Experience providing 1st, 2nd and 3rd line support in a finance/insurance sector.
- Hands-on administration of Microsoft 365, Entra ID and Intune.
- Experience delivering IT and cybersecurity projects.
- Strong customer service and stakeholder management skills.
- Certifications in MS Azure/Endpoint/Identity or ITIL/CISSP desirable.
Responsibilities
- Provide onsite IT support across applications, infrastructure and end-user technologies.
- Ensure the effective delivery of IT services and an excellent user experience.
- Collaborate with stakeholders and business units to resolve IT issues and implement enhancements.
Skills
Tools
Job description
Summer-Browning Associates is seeking a Senior IT Support Engineer to provide onsite 1st-3rd line support across applications, infrastructure and end-user technologies in Central London. You will ensure the effective delivery of IT services and a superior user experience for a private sector client in finance/insurance.
The role requires hands-on administration of Microsoft 365, Entra ID and Intune, delivery of IT and cybersecurity projects, and strong customer service with stakeholder
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