Senior IT Support Engineer

ZipRecruiter; Needham Market; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading recruitment platform is seeking a Senior IT Support Specialist in Needham Market to join their technical support team. The ideal candidate will have 3-5 years of experience in IT support, strong troubleshooting skills, and a background in managing client relationships. This role offers the opportunity to work in a dynamic environment delivering exceptional IT services.

Qualifications

• 3-5 years of IT support experience.
• Recent experience in a Managed Service Provider (MSP) environment.
• Strong troubleshooting and communication skills.

Responsibilities

• Join our technical support team and deliver exceptional IT services.
• Troubleshoot complex technical issues.
• Manage client relationships and ensure optimal system performance.

Skills

Troubleshooting

Communication

Client relationship management

Job description

Overview

Senior IT Support Specialist – Technical Support | Needham Market | 3-5 years experience

Responsibilities

• Join our technical support team and help deliver exceptional IT services to our clients.
• Troubleshoot complex technical issues
• Manage client relationships
• Ensure optimal system performance

Qualifications

• 3-5 years of IT support experience
• Recent experience working within an MSP
• Strong troubleshooting and communication skills

Location

Needham Market