Senior IT Support Analyst - Cloud & Azure (Hybrid)

Addition; Bracknell; Hybrid; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Health and wellness benefits

Continuous development support

Opportunities for internal progression

Job summary

A technology solutions provider in the UK is looking for a Mid-Senior IT Support Analyst to deliver high-level technical support to customers. The role involves troubleshooting complex issues and deploying cloud-based solutions while collaborating with junior team members. Ideal candidates should have strong experience in IT support, particularly in Azure and networking, along with excellent communication skills. This permanent, full-time position offers a hybrid work environment and opportunities for professional growth.

Qualifications

• Strong experience in IT support within hosted or cloud environments.
• Azure and networking experience are essential.
• Solid knowledge of Windows and macOS operating systems.

Responsibilities

• Providing high‑level technical support to hosted customers and resolving complex issues.
• Deploying, maintaining, and troubleshooting virtual and cloud‑based servers.
• Mentoring junior team members and enhancing IT processes.

Skills

IT support experience

Azure

Networking

Windows OS

macOS

Troubleshooting

Clear communication

Collaborative teamwork

Job description

A technology solutions provider in the UK is looking for a Mid-Senior IT Support Analyst to deliver high-level technical support to customers. The role involves troubleshooting complex issues and deploying cloud-based solutions while collaborating with junior team members. Ideal candidates should have strong experience in IT support, particularly in Azure and networking, along with excellent communication skills. This permanent, full-time position offers a hybrid work environment and opportunities for professional growth.