Azure, M365 & Security Support Engineer (Hybrid)

Dynamic Search Solutions; Newcastle upon Tyne; Hybrid; GBP 30,000 - 45,000; Full time

Benefits offered by this job

Career development opportunities

Supportive team environment

Flexible working model

Great leadership

Job summary

A dynamic technology provider in Newcastle is looking for a Technical Support Engineer with 3+ years of experience in Microsoft cloud technologies. This role involves providing expert support across Azure and Microsoft 365 environments while contributing to process improvements. Join a collaborative team that values growth and offers a hybrid working model with opportunities for career development. The ideal candidate should possess strong troubleshooting skills and a proactive attitude towards problem-solving.

Qualifications

• 3+ years’ experience in a technical support or service desk environment.
• Hands-on skills with Microsoft 365 (Exchange, Teams, SharePoint), Azure AD, Intune.
• Solid understanding of endpoint support and IT security.

Responsibilities

• Provide 2nd/3rd line technical support across Azure and Microsoft 365.
• Act as a trusted advisor to users and clients.
• Contribute to internal process improvement and knowledge sharing.

Skills

Technical support experience

Microsoft 365

Azure AD

IT security knowledge

Troubleshooting skills

ITSM tools experience

Job description

A dynamic technology provider in Newcastle is looking for a Technical Support Engineer with 3+ years of experience in Microsoft cloud technologies. This role involves providing expert support across Azure and Microsoft 365 environments while contributing to process improvements. Join a collaborative team that values growth and offers a hybrid working model with opportunities for career development. The ideal candidate should possess strong troubleshooting skills and a proactive attitude towards problem-solving.