IT Support Analyst, Financial Services

Harvey Nash; City Of London; On-site; GBP 65,000 - 78,000; Full time

Job summary

Harvey Nash is seeking an IT Support Analyst for a leading financial services business in London. The role focuses on hands-on IT and AV support for business users, with a strong emphasis on AD/UK office environments and remote Europe support.

This 3-month initial contract requires proven helpdesk experience within financial services, excellent communication, and the ability to manage tickets and move office relocations smoothly.

Qualifications

• Extensive experience providing IT Support to a complex organisation.
• Experience of providing support for the UK in office and remote across Europe.
• Experience of working on a helpdesk ticketing system.
• Ability to provide IT and AV support to stakeholders and clients.
• Experience of working on an office move would be preferable.
• Understanding of data protection and information security requirements.
• Excellent interpersonal and communication skills - articulate and confident, with the ability to assist users of all technical abilities and demonstrate a willingness to learn new technologies.
• Ability to priorities, meet tight deadlines and work under pressure.
• Ability to work collaboratively as part of a team, and be punctual and reliable.

Skills

IT support

Helpdesk

Stakeholder support

Communication skills

Office relocation

Data protection

Job description

IT Support Analyst, Financial Services

£250 - £300pd via Umbrella

London - 5 days per week in the office

3 Month initial contract

IT Support Analyst, Helpdesk Support, End User Support, IT Support, Tech Support, Office Relocation, Office Move, Desktop Support, Mobile Support, Financial Services, Asset Management, Investment Management, Financial Services.

£250 - £300pd via Umbrella

A leading Financial Services business within Investment Management are currently seeking an IT Support Analyst to join them on a 3 month initial contract in London.
The role requires hands on tech support experience, within Financial Services (ideally at smaller to medium sized businesses).

The successful applicant must have had experience working directly with the business users.

Essential Requirements:

• Extensive experience providing IT Support to a complex organisation
• Experience of providing support for the UK in office and remote across Europe
• Experience of working on a helpdesk ticketing system
• Ability to provide IT and AV support to stakeholders and clients
• Experience of working on an office move would be preferable
• Understanding of data protection and information security requirements;
• Excellent interpersonal and communication skills - articulate and confident, with the ability to assist users of all technical abilities and demonstrate a willingness to learn new technologies;
• Ability to priorities, meet tight deadlines and work under pressure;
• Ability to work collaboratively as part of a team, and be punctual and reliable;