Senior IT Helpdesk & Trading Systems Support (Contract)

E-Frontiers; Greater London; On-site; GBP 40,000 - 60,000; Part time

Job summary

A recruitment consultancy is seeking a Senior Infrastructure Recruitment Consultant to provide IT support within trading environments. The role involves managing incidents, supporting high-profile users, and ensuring effective technology for users. Candidates should have experience in IT Helpdesk or Desktop Support, ideally in financial services, with strong skills in Windows 11, Microsoft 365, and customer engagement. This is a contract position ideal for mid-senior level professionals.

Qualifications

• Experience in IT Helpdesk or Desktop Support in Investment Banking or Financial Services.
• Strong knowledge of Windows 11 and Microsoft 365 administration.
• Basic scripting skills in PowerShell.

Responsibilities

• Provide first and second-line IT support to users onsite and remotely.
• Manage and resolve incidents and technical issues.
• Build, configure, and maintain desktop systems.

Skills

Proven experience in IT Helpdesk or Desktop Support

Strong working knowledge of Windows 11 environments

Microsoft 365 administration

Basic PowerShell scripting

Familiarity with network troubleshooting

Excellent communication and interpersonal skills

Tools

Manage Engine

WSUS

Citrix

Bloomberg

Reuters

IonTrading

Job description

A recruitment consultancy is seeking a Senior Infrastructure Recruitment Consultant to provide IT support within trading environments. The role involves managing incidents, supporting high-profile users, and ensuring effective technology for users. Candidates should have experience in IT Helpdesk or Desktop Support, ideally in financial services, with strong skills in Windows 11, Microsoft 365, and customer engagement. This is a contract position ideal for mid-senior level professionals.