Trading Floor IT Support Specialist

Marks Sattin; Greater London; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Professional development opportunities

Dynamic trading environment

Collaborative team culture

Job summary

A leading financial institution is searching for an IT Trade Floor Support professional to provide essential technical support in a dynamic trading environment. The role requires a blend of technical skills, strong communication, and the ability to effectively support high-profile users. With responsibilities ranging from managing technical incidents to supporting trading applications, this position offers a full-time opportunity in London focused on supporting the Financial Services industry.

Qualifications

• Proven experience in IT Helpdesk or Desktop Support within Financial Services.
• Familiarity with trading floor applications like Bloomberg, Reuters, and Ion.
• Understanding of ITIL processes is essential.

Responsibilities

• Provide first and second-line IT support to users in a trading environment.
• Manage incidents and service requests according to ITIL standards.
• Support market data and trading applications used by front office staff.

Skills

IT Helpdesk or Desktop Support

Windows 11 environments

Microsoft 365 administration

Basic PowerShell scripting

Network troubleshooting

Market data systems

ITIL service management

AGILE methodology

Excellent communication skills

Customer-oriented problem solving

Education

Bachelor’s Degree in Computing Systems or related field

Microsoft Certified Solutions Associate (MCSA)

ITIL Foundation certification

Tools

Manage Engine

WSUS

Bloomberg

Reuters

IonTrading

Job description

A leading financial institution is searching for an IT Trade Floor Support professional to provide essential technical support in a dynamic trading environment. The role requires a blend of technical skills, strong communication, and the ability to effectively support high-profile users. With responsibilities ranging from managing technical incidents to supporting trading applications, this position offers a full-time opportunity in London focused on supporting the Financial Services industry.