Senior IT Engineer — Cloud, Identity & Automation Lead

Extreme Reach, Inc.; Greater London; Hybrid; GBP 70,000 - 110,000; Full time

Job summary

Extreme Reach, Inc. is seeking a Senior IT Engineer to act as a Tier 3 escalation point, supporting local and global end-users while managing and securing our cloud, hybrid, and on-premises infrastructure.

You will own critical enterprise systems, automate workflows, and drive continuous improvement across IT operations and infrastructure projects. Key responsibilities include administering M365, hybrid Active Directory, and cloud services (AWS, Azure), developing PowerShell scripts, and leading

Qualifications

• 5+ years managing Microsoft 365 enterprise environments (Exchange Online, SharePoint, Teams, Intune).
• Deep technical expertise in hybrid Active Directory, Azure AD Connect, SSO, MFA, Conditional Access, and identity protection.
• Hands-on experience supporting Windows, macOS, and Linux Server environments.
• Advanced scripting ability using PowerShell and Bash for system administration, reporting, and bulk operations.
• Cloud proficiency in AWS services (EC2, WorkSpaces) and Azure platforms.
• Solid understanding of compliance tools (DLP, eDiscovery, audit logs) and endpoint security management.

Responsibilities

• Act as Tier 3 support and escalation point for help desk incidents covering local, remote, and global end-users.
• Maintain ownership of enterprise applications (Jira, Confluence).
• Maintain, monitor, and secure our cloud, hybrid, and local infrastructure.
• Develop PowerShell scripts and utilize Power Automate and Graph API for workflow automation and reporting.
• Proactively create knowledge base documentation and identify IT process improvements.
• Lead infrastructure and software projects with adherence to change management policies.

Skills

Microsoft 365 administration

Hybrid Active Directory

PowerShell scripting

AWS & Azure management

Endpoint security management

Technical troubleshooting

Tools

Jira

Confluence

Power Automate

Graph API

Logitech Tap

Job description

Extreme Reach, Inc. is seeking a Senior IT Engineer to act as a Tier 3 escalation point, supporting local and global end-users while managing and securing our cloud, hybrid, and on-premises infrastructure.

You will own critical enterprise systems, automate workflows, and drive continuous improvement across IT operations and infrastructure projects. Key responsibilities include administering M365, hybrid Active Directory, and cloud services (AWS, Azure), developing PowerShell scripts, and leading