Senior IT & AV Support Engineer (IAAPS)

University of Bath; Bath; Sur place; GBP 40 000 - 55 000; Plein temps

Avantages offerts par ce poste

Generous annual leave

Pension schemes

Cycle to work scheme

EV salary sacrifice

Staff discounts at University services

Résumé du poste

The University of Bath's IAAPS Limited invites applications for a Senior IT & AV Support Engineer to provide day-to-day IT and audio-visual support across IAAPS Ltd. You will monitor service delivery, report on requirements, and help develop the support service while building positive relationships with IAAPS staff and University IT colleagues.

The role requires excellent communication, documentation skills, and hands-on technical ability with the M365 suite and Windows, MacOS and Linux end-user

Qualifications

• Experience delivering IT/AV support in a higher education context.
• Strong documentation and project coordination skills.
• Ability to build and maintain relationships with staff and students.
• Hands-on technical ability with end-user devices and collaboration tools.

Responsabilités

• Day-to-day delivery of IT and AV services for IAAPS Ltd.
• Monitor, report on service requirements and gaps.
• Assist in developing the support service and processes.
• Foster positive relationships with IAAPS staff and University IT teams.
• Document issues and outcomes; support small projects.

Connaissances

M365

Windows

macOS

Linux

IT support

AV technologies

Communication

Description du poste

IAAPS Limited is a wholly owned subsidiary of the University of Bath and comes under the umbrella of the IAAPS 'Institute for Advanced Automotive Propulsion Systems', which is made up of the Academic division and IAAPS Limited as the commercial arm.

Our approach has always been to deliver applied research into automotive propulsion systems in alignment with industry. As the requirements and challenges of industry have changed, we've expanded our team, facilities, expertise and scope to support our partners to develop future generations of cleaner, smarter engines, powertrains and driver technologies.

We take real world problems from industry and utilise our expertise and state-of-the-art facilities to solve those challenges.

The Senior IT & AV Support Engineer will be responsible for the day-to-day delivery of an effective IT and Audio Visual (AV) Service to IAAPS Ltd. Monitoring and reporting on service requirements, you will assist in developing the Support Service, whilst nurturing positive relationships with the IAAPS staff and students, and IT staff at the University.

An effective communicator, able to build and maintain relationships, take responsibility for documentation and complete small projects.

Strong technical skills around M365 suite and end user devices including windows, MacOS and Linux

Broad knowledge of current IT and AV technologies and their application in a Higher Education context

We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equity and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment.

We're very proud to be a signatory of the Armed Forces Covenant . an accredited Disability Confident Leader ; autism friendly university , committed to building disability confidence and supporting disabled staff .

What we can offer you

We’re continually expanding our benefits package to better support you and enhance your experience with us and the below is just an example of some of the many great benefits we offer:

• Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance
• Generous employer contributory pension schemes
• Cycle to work scheme
• Electric vehicle salary sacrifice scheme
• Staff discount at Team Bath gym
• Staff benefits include discounted postgraduate tuition and language courses, alongside a wide range of personal and professional development opportunities such as apprenticeships, LinkedIn Learning, and more
• Local discounts, including free entry to the Holburne Museum in Bath
• A family-friendly workplace
• An excellent reward package that recognises the talents of our diverse workforce
• Relocation allowance
• Visa reimbursement and Interest-Free Loan to help with the cost of some immigration expenses
• Employee assistance services through Health Assured, including access to the Wisdom app

Find out more about our benefits and watch the video to hear from our staff about what makes the University of Bath a great place to work as well as following us X and LinkedIn .

Be Well at Bath

We're committed to creating a health-supporting working environment where everyone can thrive and be at their best. We offer a range of resources to enable you to do that from your first day here, including:

• Staff support groups and networks
• A network of Staff Wellbeing Champions
• A suite of tools, resources and frameworks that enable you to be at your best and thrive

Find out more about being at your best at Bath .

Further details:

• Job Description & Person Specification

Terms and Conditions of Employment

Right to Work in the UK:

We do not assess immigration or right to work status until offer stage. Being invited to interview does not guarantee you are eligible for visa sponsorship and all offers are conditional on meeting right to work requirements. Further information is available on our application support webpage.

Anonymous shortlisting:

We are constantly seeking to reduce the unconscious bias that enters any assessment process, with the goal of creating an inclusive and equal assessment process. To support this, personal details such as your name, may be removed from application forms at the initial shortlisting stage.