Senior IT & AV Support Engineer (IAAPS)

Bath; Bath; On-site; GBP 39,000 - 46,000; Full time

Benefits offered by this job

Generous annual leave

Employer contributory pension schemes

Cycle to work scheme

Electric vehicle salary sacrifice

Staff gym discount

Postgraduate tuition discounts

Job summary

IAAPS Limited in Bath is recruiting a Senior IT & AV Support Engineer to lead the day-to-day IT and AV service for the IAAPS team. You will monitor service requirements, report on performance, and help develop the support service while building strong relationships with IAAPS staff, students, and University IT colleagues.

The role requires strong technical skills with the M365 suite and end-user devices (Windows, MacOS, Linux) and broad knowledge of current IT and AV technologies used in higher

Qualifications

• It job role delivering IT & AV services in a higher education context.
• Strong technical skills with M365 and end-user devices (Windows, MacOS, Linux).
• Ability to build relationships and manage documentation and small projects.

Responsibilities

• Deliver day-to-day IT & AV service to IAAPS Limited.
• Monitor and report on service requirements; help develop the Support Service.
• Build and maintain relationships with IAAPS staff, students and University IT.

Skills

M365 suite

End-user devices

Windows

MacOS

Linux

IT & AV technologies

Higher education context

Communication

Job description

Salary Starting from £38,784, rising to £46,049

IAAPS Limited is a wholly owned subsidiary of the University of Bath and comes under the umbrella of the IAAPS 'Institute for Advanced Automotive Propulsion Systems', which is made up of the Academic division and IAAPS Limited as the commercial arm.

Our approach has always been to deliver applied research into automotive propulsion systems in alignment with industry. As the requirements and challenges of industry have changed, we've expanded our team, facilities, expertise and scope to support our partners to develop future generations of cleaner, smarter engines, powertrains and driver technologies.

We take real world problems from industry and utilise our expertise and state-of-the-art facilities to solve those challenges.

The Senior IT & AV Support Engineer will be responsible for the day-to-day delivery of an effective IT and Audio Visual (AV) Service to IAAPS Ltd. Monitoring and reporting on service requirements, you will assist in developing the Support Service, whilst nurturing positive relationships with the IAAPS staff and students, and IT staff at the University.

An effective communicator, able to build and maintain relationships, take responsibility for documentation and complete small projects.

Strong technical skills around M365 suite and end user devices including windows, MacOS and Linux

Broad knowledge of current IT and AV technologies and their application in a Higher Education context

We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equity and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment.

We're continually expanding our benefits package to better support you and enhance your experience with us and the below is just an example of some of the many great benefits we offer:

• Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance
• Generous employer contributory pension schemes
• Cycle to work scheme
• Electric vehicle salary sacrifice scheme
• Staff discount at Team Bath gym
• Staff benefits include discounted postgraduate tuition and language courses, alongside a wide range of personal and professional development opportunities such as apprenticeships, LinkedIn Learning, and more
• Local discounts, including free entry to the Holburne Museum in Bath
• An excellent reward package that recognises the talents of our diverse workforce
• Employee assistance services through Health Assured, including access to the Wisdom app

We’re committed to creating a health-supporting working environment where everyone can thrive and be at their best. We offer a range of resources to enable you to do that from your first day here, including:

• Staff support groups and networks
• A network of Staff Wellbeing Champions
• A suite of tools, resources and frameworks that enable you to be at your best and thrive

Right to Work in the UK: We do not assess immigration or right to work status until offer stage. Being invited to interview does not guarantee you are eligible for visa sponsorship and all offers are conditional on meeting right to work requirements. Further information is available on our application support webpage.

Anonymous shortlisting: We are constantly seeking to reduce the unconscious bias that enters any assessment process, with the goal of creating an inclusive and equal assessment process. To support this, personal details such as your name, may be removed from application forms at the initial shortlisting stage.