Senior IT Accounts Manager - Growth & Retention, London

Flourish; Greater London; On-site; GBP 60,000 - 100,000; Full time

Job summary

Flourish is seeking a Senior Account Manager in London to manage and grow relationships with corporate and public sector clients. You will handle a varied client base, drive revenue across sourcing, support, cloud, and security services, and work directly with technical and delivery teams to ensure high service levels.

The role demands a strong track record in IT reseller or managed services, excellent relationship management, and the ability to navigate complex client environments.

Qualifications

• Experience in account management within IT reseller, managed services, or technology solutions environments.
• Experience growing and retaining relationships with corporate and public sector clients.
• Strong commercial and relationship-management skills for senior-level interactions.

Responsibilities

• Managing and growing a portfolio of established corporate and public sector accounts.
• Identifying opportunities to expand share of wallet across product sourcing, support, cloud, and security services.
• Acting as a senior, trusted point of contact for key client relationships.
• Collaborating with technical and delivery teams to ensure accounts are well-served and retained.
• Supporting renewals and commercial negotiations across the account base.

Skills

Account management

IT reseller

Public sector accounts

Job description

Flourish is seeking a Senior Account Manager in London to manage and grow relationships with corporate and public sector clients. You will handle a varied client base, drive revenue across sourcing, support, cloud, and security services, and work directly with technical and delivery teams to ensure high service levels.

The role demands a strong track record in IT reseller or managed services, excellent relationship management, and the ability to navigate complex client environments.