Senior IT Accounts Lead: Growth & Retention (London)

Flourish; Greater London; On-site; GBP 54,000 - 66,000; Full time

Job summary

Flourish in London is seeking a Senior Account Manager to manage and grow relationships with corporate and public sector clients. You will lead across product sourcing, support, cloud, and security services, acting as the senior contact for key accounts and collaborating with delivery teams to ensure optimal service and retention.

This full-time in-office role requires a track record in IT reseller or managed services, with strong relationship skills and a focus on renewals and commercial

Qualifications

• Experience in IT reseller, managed services or technology solutions environments.
• Experience growing and retaining relationships with corporate and public sector clients.
• Strong commercial and relationship-management skills for senior-level interactions.

Responsibilities

• Managing and growing a portfolio of established corporate and public sector accounts.
• Identifying opportunities to expand share of wallet across product sourcing, support, cloud, and security services.
• Acting as a senior, trusted point of contact for key client relationships.
• Collaborating with technical and delivery teams to ensure accounts are well-served and retained.
• Supporting renewals and commercial negotiations across the account base.

Skills

Account management

Relationship management

Commercial negotiations

Job description

Flourish in London is seeking a Senior Account Manager to manage and grow relationships with corporate and public sector clients. You will lead across product sourcing, support, cloud, and security services, acting as the senior contact for key accounts and collaborating with delivery teams to ensure optimal service and retention.

This full-time in-office role requires a track record in IT reseller or managed services, with strong relationship skills and a focus on renewals and commercial