Senior Internal Communications & Engagement Lead

DFS; Doncaster; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

25 days holiday

Company Car or cash allowance

Annual Bonus

Health cash plan

Employee Assistance Programme

Pension with company contributions

Life assurance

Sharesave scheme

Cycle to Work scheme

Discounts

Learning Hub access

Leadership development

Job summary

DFS Group in Doncaster is seeking a Communications Engagement Senior Manager to lead internal communications and engagement initiatives. You will develop clear, creative plans and deliver large-scale events to reinforce our culture across logistics, retail, and support functions.

This fixed-term role spans 12 months with travel and overnight stays required. The ideal candidate will influence senior leaders, craft compelling messages, and drive alignment with our values.

Qualifications

• Proven experience in a senior internal communications or business partnering role.
• Demonstrated ability to deliver exceptional events and internal campaigns across multiple channels.
• Exceptional writing and editing skills – able to translate complex topics into engaging, easy-to-understand content.
• Strong project and stakeholder management – able to influence, negotiate and collaborate with senior stakeholders.
• Experience planning and delivering communications and events in complex, operational businesses.
• Excellent understanding of internal communications best practice, channels, and tools.
• Experience in basic design skills to create engaging communications using all forms of media – written, film, presentations.
• Collaborative and consultative style with high emotional intelligence.
• Credible and confident communicator with strong interpersonal and influencing skills.
• Outcome-oriented with a strong sense of ownership and accountability.
• Passionate about colleague engagement and making a positive impact.
• Creative thinker with a continuous improvement mindset.

Responsibilities

• Understanding our Group business strategy, priorities, and challenges to shape communications that drive alignment and performance.
• Providing expert communication consultancy and planning to senior leaders and stakeholders to support the delivery of business goals.
• Developing and maintaining strong, credible relationships across the business, acting as a trusted partner who delivers high-impact communication outcomes.
• Contributing to building a leader-led communications culture by supporting leaders with tools, coaching, and guidance.
• Supporting the delivery of high-quality event experiences that support leadership visibility – including live streams & face-to-face leadership events.
• Managing agreed events seamlessly from concept to execution in partnership with key stakeholders, ensuring every event aligns with core business objectives, purpose, values, and cultural behaviours.
• Contributing to initiatives that support Group DFS’s inclusion ambition and help embed a more inclusive and connected colleague experience.
• Creating clear, compelling, and engaging written communications that cut through and resonate with colleagues. Including script writing for events.
• Creating engaging presentation slides suitable for events using Google slides.
• Creating creative communications using a variety of mediums such as film, and effectively using design tools such as adobe express.
• Delivering communications and engagement plans using the existing channel mix, ensuring consistency and alignment with our Group brand.

Skills

Senior internal communications

Event management

Stakeholder management

Writing

Project management

Cross-functional collaboration

Design basics

Influencing skills

Emotional intelligence

Leadership

Job description

DFS Group in Doncaster is seeking a Communications Engagement Senior Manager to lead internal communications and engagement initiatives. You will develop clear, creative plans and deliver large-scale events to reinforce our culture across logistics, retail, and support functions.

This fixed-term role spans 12 months with travel and overnight stays required. The ideal candidate will influence senior leaders, craft compelling messages, and drive alignment with our values.