Senior Infrastructure Engineer – Lead Projects & 3rd Line

Winsearch; Blackburn; On-site; GBP 55,000 - 75,000; Full time

Job summary

INDWIN is seeking a Senior Infrastructure Engineer in the UK to own and resolve complex 3rd line infrastructure incidents while driving upgrades and resilience initiatives. You will act as the escalation point for the IT support team and lead critical projects that shape the overall infrastructure strategy.

The role covers server, network, and cloud components and requires hands-on expertise with VMware, Azure, AD, and security tools. A collaborative, proactive approach is essential.

Qualifications

• Experience delivering 3rd line infrastructure support.
• Ability to diagnose and resolve complex incidents.
• Experience leading infrastructure upgrade projects.
• Collaborates with third‑party suppliers and internal teams.

Responsibilities

• Picking up the more complex 3rd Line infrastructure issues
• Acting as the technical escalation point for the support team
• Getting to the root cause of problems rather than quick fixes
• Leading and delivering infrastructure improvement projects
• Carrying out server, network and infrastructure upgrades
• Working with third‑party suppliers and the internal development team
• Helping improve the resilience and reliability of the environment
• Sharing knowledge and helping develop other team members

Skills

Technical escalation

Root cause analysis

Problem solving

Education

Bachelor's degree in IT or related

Tools

VMware

Azure

Microsoft 365

Intune

Active Directory

Meraki

Cisco

Veeam

SAN

SD-WAN

Sophos

Job description

INDWIN is seeking a Senior Infrastructure Engineer in the UK to own and resolve complex 3rd line infrastructure incidents while driving upgrades and resilience initiatives. You will act as the escalation point for the IT support team and lead critical projects that shape the overall infrastructure strategy.

The role covers server, network, and cloud components and requires hands-on expertise with VMware, Azure, AD, and security tools. A collaborative, proactive approach is essential.