Senuior Infrastructure Engineer

Proman; Blackburn; Presencial; GBP 65.000 - 85.000; Jornada completa

Descripción de la vacante

Proman is seeking a Senior Infrastructure Engineer to join its UK IT team. You will own and resolve complex 3rd line infrastructure issues, act as the escalation point, and lead infrastructure upgrade projects.

The role spans VMware, Azure, Microsoft 365, Intune, Active Directory, Meraki, Cisco, Veeam and related technologies. You’ll perform root-cause analysis, drive improvements, and collaborate with suppliers and the internal development team.

Formación

• Solid background in infrastructure and troubleshooting across servers, networking and Microsoft technologies.
• Ability to take ownership: investigate problems, make recommendations and see through to resolution.
• Strong infrastructure fundamentals and experience at a 3rd Line / Senior Infrastructure Engineer level.
• Experience delivering infrastructure upgrades, migrations or improvement projects.

Responsabilidades

• Pick up and resolve complex 3rd Line infrastructure issues.
• Act as the technical escalation point for the support team.
• Get to the root cause of problems and implement lasting fixes, not quick workarounds.
• Lead and deliver infrastructure improvement projects.

Conocimientos

3rd line escalation

Ownership

Problem solving

Infrastructure upgrades

Team collaboration

Herramientas

VMware

Azure

Microsoft 365

Intune

Active Directory

Meraki

Cisco

Veeam

Sophos

SAN

SD-WAN

Descripción del empleo

Senior Infrastructure Engineer

I'm working with an established UK business that's looking to add an experienced Senior Infrastructure Engineer to its internal IT team.

It's a good role for someone who enjoys getting stuck into the technical side rather than simply managing tickets. You'll be the person the support team turns to when they've exhausted the usual options, but you'll also have the opportunity to get involved in infrastructure upgrades, improvement projects and wider technical decisions.

The environment is varied, covering VMware, Azure, Microsoft 365, Intune, Active Directory, Meraki, Cisco, Veeam, Sophos, SAN and SD-WAN, so there's plenty to get involved with technically.

What you'll be doing

• Picking up the more complex 3rd Line infrastructure issues
• Acting as the technical escalation point for the support team
• Getting to the root cause of problems rather than just applying a temporary fix
• Leading and delivering infrastructure improvement projects
• Carrying out server, network and infrastructure upgrades
• Working with third-party suppliers and the internal development team
• Helping improve the resilience and reliability of the environment
• Sharing knowledge and helping develop other members of the team

What they're looking for

You'll already have a solid background in infrastructure and be comfortable troubleshooting across servers, networking and Microsoft technologies.

More importantly, they want someone who can take ownership. Someone who is happy to investigate a problem properly, make recommendations and see things through.

You don't necessarily need to have worked with every technology in their environment, but you'll need good infrastructure fundamentals and experience working at a 3rd Line / Senior Infrastructure Engineer level.

There's also a genuine project element to the role, so experience delivering infrastructure upgrades, migrations or improvement projects would be useful.