Senior 3rd Line Infrastructure Engineer (Hybrid)

Akkodis; East Midlands; Hybrid; GBP 65.000 - 90.000; Vollzeit

Zusammenfassung

Akkodis is recruiting a Third Line Infrastructure Engineer to support enterprise-scale Windows environments across Hatfield, Derby or Nottingham. You will own complex incidents, help deliver infrastructure projects and contribute to security, availability and performance of critical systems.

In this senior role, you'll investigate challenging issues, design and implement solutions, produce documentation and work with cross-functional teams.

Qualifikationen

• Experience in a 3rd Line Infrastructure or Senior Support role.
• Strong troubleshooting and analytical skills in enterprise environments.
• Experience across Windows Server, AD, PowerShell, VMware and networking.

Aufgaben

• Providing expert 3rd Line support across enterprise-scale Windows environments.
• Diagnosing and resolving complex infrastructure issues.
• Designing, implementing and supporting Windows-based infrastructure solutions.
• Supporting project delivery, upgrades and technical change activity.
• Contributing to service improvement and infrastructure optimization initiatives.
• Producing and maintaining technical documentation.
• Collaborating with customers, internal teams and technical stakeholders.
• Participating in an on-call rota supporting critical services when required.

Kenntnisse

Troubleshooting

Independent working

Customer focus

Tools

Active Directory

DNS & DHCP

Windows Server

Azure AD / Entra ID

ADFS & SSO

VMware

Exchange

SCCM

PowerShell

Networking fundamentals

Security tooling

Jobbeschreibung

Akkodis is recruiting a Third Line Infrastructure Engineer to support enterprise-scale Windows environments across Hatfield, Derby or Nottingham. You will own complex incidents, help deliver infrastructure projects and contribute to security, availability and performance of critical systems.

In this senior role, you'll investigate challenging issues, design and implement solutions, produce documentation and work with cross-functional teams.